AnyDesk vs Kaseya VSA

Starting Price

$10.99/month

Not provided by vendor

Best For

Remote desktop, remote support, screen sharing and web presentation

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints

Rating


4.5 / 5
(320)
Read All Reviews

4.1 / 5
(175)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "AnyDesk is extremely powerful, extremely affordable, and SUPER easy to use."

  • "It's ease of use is to fascinating to me and has saved me a lot of time, stress and cost in moving from one place to another for little issues."


3.6 / 5


  • "Its powerful and easy to use. So, get your team on it, they would love it."

  • "When it works it is easy to use as long as you assemble your connection structure carefully. Works in both IE and Chrome desktop edition."

Customer Support


4.2 / 5


  • "Very well finished tool compared to other free and paid solutions. It has the basic functionalities to help the helpdesk team."

  • "Likewise, I have used this application to receive technical support without the staff having to personally go to my location."


3.6 / 5


  • "Good overall experience although my service desk have had confidence knocked in the product with recent outages."

  • "Service Desk module is good and we use it everyday."

Features & Functionality


4.4 / 5


  • "The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection."

  • "The share clipboard feature is very useful. Allows you to change the quality of the visual part to select between quality and speed."


4.2 / 5


  • "What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement."

  • "Potential to do so many things with it. I like the ability to see software and hardware inventory quickly and run reports."

Value for Money


4.5 / 5


  • "Cost effective solution to do a basic function. Better that paying thousands and have to pay to upgrade after each upgrade."

  • "The fact that it has good performance and it costs nothing to use compared to the paid options that are available."


3.8 / 5


  • "Significant reduction in operational costs and increase in our ability to deliver value."

  • "The price is great compared to others. The back end and configuration could be easier and more intuitive."

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

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View 5 screenshots 173428 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AnyDesk vs Kaseya VSA

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