AnyDesk vs LogMeIn Rescue

Starting Price

$10.99/month

$149.00/month

Best For

Remote desktop, remote support, screen sharing and web presentation

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, Professional Helpdesks Customer care, and Tech Support organziations

Rating


4.5 / 5
(336)
Read All Reviews

4.6 / 5
(113)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "AnyDesk is extremely powerful, extremely affordable, and SUPER easy to use."

  • "It's ease of use is to fascinating to me and has saved me a lot of time, stress and cost in moving from one place to another for little issues."


4.6 / 5


  • "Really good feature set, and easy to use. Also has good security making participants feel at ease when you ask to take control of the session."

  • "Have used them for years. Love the program and ease of use."

Customer Support


4.1 / 5


  • "Very well finished tool compared to other free and paid solutions. It has the basic functionalities to help the helpdesk team."

  • "Likewise, I have used this application to receive technical support without the staff having to personally go to my location."


4.4 / 5


  • "It's made it incredibly easy to provide technical support to our employees and customers, unlike anything we've used before."

  • "Many of the customers our Support Team works with are technically challenged."

Features & Functionality


4.4 / 5


  • "The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection."

  • "The share clipboard feature is very useful. Allows you to change the quality of the visual part to select between quality and speed."


4.6 / 5


  • "Remotely viewing and controlling computers and devices is easy. File transfer is secure and navigation through the UI is effortless."

  • "Even my client prefers using this tool as it is quite reputed and safe to use. It is a very reliable software."

Value for Money


4.5 / 5


  • "Cost effective solution to do a basic function. Better that paying thousands and have to pay to upgrade after each upgrade."

  • "The fact that it has good performance and it costs nothing to use compared to the paid options that are available."


4.2 / 5


Product Features

  • close Diagnostic Tools
  • check File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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AnyDesk vs LogMeIn Rescue

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