FixMe.IT vs Remote Support Software

Starting Price

$25.00/month

Not provided by vendor

Best For

IT professionals from businesses of all sizes and across various industries

IT Support for Organizations

Rating


4.8 / 5
(321)
Read All Reviews
(0)

Ideal number of Users

1 - 99

1000+

Ease of Use


4.8 / 5


  • "It is super easy to use, just port the person you are trying to help to the website and your off."

  • "Good quality, easy to use software with some minor bugs and glitches."



Customer Support


4.6 / 5


  • "IT was easy to get started, and their customer service has been highly responsive and answered all our questions."

  • "Techinline has produced a Fast, affordable, easy to use, that satisfies most all of our tech support needs."



Features & Functionality


4.5 / 5


  • "Ease of use is great, we are able to quickly get connected to a customers computer and fix whatever issues they are having."

  • "IT is a lifesaver for those instances where we need to quickly assist a user and get them back up and running."



Value for Money


4.7 / 5


  • "I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic."

  • "Ease in use, price is affordable, perfect alternative to all expensive professional products, necessary set of functions."



Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

View 4 screenshots 185912 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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FixMe.IT vs Remote Support Software

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