FixMe.IT vs Surfly

Best For

Who Uses This Software?

IT professionals from businesses of all sizes and across various industries

Banking & Finance Online Health Care SaaS Business Insurance & Loans E-commerce Call Centers

Target Customer Size (Users)

1 - 49

1 - 1000+

Pricing

Starting Price

$25.00/month

$16.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(277)

5 / 5
(1)

Ease of Use


5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Surfly vs FixMe.IT


FixMe.IT vs Surfly

Best For

Who Uses This Software?

IT professionals from businesses of all sizes and across various industries

Banking & Finance Online Health Care SaaS Business Insurance & Loans E-commerce Call Centers

Target Customer Size (Users)

1 - 49

1 - 1000+

Pricing

Starting Price

$25.00/month

$16.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


4.5 / 5
(277)

5 / 5
(1)

Ease of Use


5 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Surfly vs FixMe.IT