iSupport vs Remote Utilities vs Solarwinds Take Control

Rating


4.5 / 5
(31)


4.5 / 5
(11)


4.5 / 5
(9)

Starting Price

$699.00/one-time/user

$99.00/one-time/user

Not provided by vendor

Best For

Medium to large businesses that need the ability to automate complex business processes.

IT departments in need for a reliable remote support and remote administration solution which is suitable for both internal network and remote access over the Internet.

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 499

Ease of Use


4.5 / 5

4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

4 / 5

Product Features

  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

Capterra screenshot placeholder
View 5 screenshots 72312 thumb
View 4 screenshots 130083 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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iSupport vs Remote Utilities vs Solarwinds Take Control

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