RescueAssist vs ZBilling

Best For

Who Uses This Software?

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

WebHostings, FreeLancers, Subscription Services, SaaS companies

Target Customer Size (Users)

1 - 999

1000+

Pricing

Starting Price

$39.00/month/user

$19.90/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
Not provided by vendor

Screenshots

View 4 screenshots 130313 thumb
View 5 screenshots 11228 thumb

Ratings

Overall


4.5 / 5
(107)

4.5 / 5
(2)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of ZBilling vs RescueAssist


RescueAssist vs ZBilling

Best For

Who Uses This Software?

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

WebHostings, FreeLancers, Subscription Services, SaaS companies

Target Customer Size (Users)

1 - 999

1000+

Pricing

Starting Price

$39.00/month/user

$19.90/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
Not provided by vendor

Ratings

Overall


4.5 / 5
(107)

4.5 / 5
(2)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of ZBilling vs RescueAssist