Remo vs RescueAssist

Best For

Who Uses This Software?

We target Managed Service Providers who need a remote control solution to fulfill their service offerings - Remote Desktop/Access.

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

Target Customer Size (Users)

2 - 1000+

1 - 999

Pricing

Starting Price

$475.00/year/user

$39.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

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View 4 screenshots 130313 thumb

Ratings

Overall


5 / 5
(6)

4.5 / 5
(107)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of RescueAssist vs Remo


Remo vs RescueAssist

Best For

Who Uses This Software?

We target Managed Service Providers who need a remote control solution to fulfill their service offerings - Remote Desktop/Access.

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

Target Customer Size (Users)

2 - 1000+

1 - 999

Pricing

Starting Price

$475.00/year/user

$39.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


5 / 5
(6)

4.5 / 5
(107)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of RescueAssist vs Remo