NinjaRMM vs VNC Connect

Starting Price

$3.00/month

$40.00/month/user

Best For

For IT professional that need instantaneous response to user issues and secure their IT environments.

Web-based remote access solution designed for system administrators, IT experts, managed service providers, integrators and OEMs, IoT and embedded engineers, and hobbyists.

Rating


4.9 / 5
(80)
Read All Reviews

4.6 / 5
(53)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.9 / 5


  • "Patch management feature blows all other RMM's out of the water, ease of use is what all other RMM products hope for."

  • "That it is easy to use and deploy. Makes it easy to train Technicians and have them helping clients right away."


4.6 / 5


  • "Use this software to connect to computers on local network to troubleshoot any issues. The application is quite easy to use."

  • "Easy to use and setup PC remote software. Lets you perform most if not all functions you need to when connected to remote pc."

Customer Support


4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."


4.3 / 5


Features & Functionality


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."


4.5 / 5


  • "This help us to remote our STB devices with ease which requires minimalist storage size."

  • "We use VNC quite a bit for remote access to computers on our network, and we think it's great."

Value for Money


4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."


4.6 / 5


Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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NinjaRMM vs VNC Connect

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