Augmented Support vs Surfly

Best For

Who Uses This Software?

Field Service Market Customer Support Market

Banking & Finance Online Health Care SaaS Business Insurance & Loans E-commerce Call Centers

Target Customer Size (Users)

2 - 499

1 - 1000+

Pricing

Starting Price

$250.00/month

$16.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

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Ratings

Overall


4 / 5
(1)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Surfly vs Augmented Support


Augmented Support vs Surfly

Best For

Who Uses This Software?

Field Service Market Customer Support Market

Banking & Finance Online Health Care SaaS Business Insurance & Loans E-commerce Call Centers

Target Customer Size (Users)

2 - 499

1 - 1000+

Pricing

Starting Price

$250.00/month

$16.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


4 / 5
(1)

5 / 5
(1)

Ease of Use


4 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Surfly vs Augmented Support