HelpWire vs Remote Support

Rating

(0)


4.5 / 5
(924)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Remote customer repair solution for manufacturers, distributors, and repair centers which helps with multiplatform support, advanced encryption, whitelabeling, live chat and more.

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

Ideal number of Users

1 - 999

10 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • close Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 2 screenshots 91246 thumb
View 3 screenshots 152692 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HelpWire vs Remote Support

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