SnapSupport vs SolarWinds Take Control

Starting Price

$25.00/month/user

Not provided by vendor

Best For

Cloud-based field service management solution that helps businesses collaborate with field teams via remote support and manage job, maintenance scheduling, workorder and more via mobile apps.

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Rating


4.5 / 5
(4)


4.5 / 5
(11)

Ideal number of Users

2 - 1000+

1 - 499

Ease of Use


5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 2 screenshots 119131 thumb
View 4 screenshots 130083 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SnapSupport vs SolarWinds Take Control

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