Dameware vs RescueAssist

Starting Price

$380.00/one-time/user

$39.00/month/user

Best For

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

Rating


4.5 / 5
(215)


4.5 / 5
(115)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 2 screenshots 155493 thumb
View 4 screenshots 130313 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Dameware vs RescueAssist

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