Dameware vs HelpWire

Starting Price

$380.00/one-time/user

Not provided by vendor

Best For

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

Remote customer repair solution for manufacturers, distributors, and repair centers which helps with multiplatform support, advanced encryption, whitelabeling, live chat and more.

Rating


4.5 / 5
(216)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • close Screen Sharing
  • close Session Recording
  • close Session Transfer
  • close Surveys & Feedback

Screenshots

View 2 screenshots 155493 thumb
View 2 screenshots 91246 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Dameware vs HelpWire

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