Dameware vs TruGrid

Starting Price

$380.00/one-time/user

$4.95/month/user

Best For

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

IT professionals, Service Providers, Host Providers and Software Vendors

Rating


4.5 / 5
(216)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback

Screenshots

View 2 screenshots 155493 thumb
View 3 screenshots 114254 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Dameware vs TruGrid

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