Netop Remote Control vs RescueAssist

Starting Price

Not provided by vendor

$39.00/month/user

Best For

IT professionals and MSPs - particularly in retail, finance and other large enterprises - looking for a secure, PCI, HIPAA, GDPR compliant way to access devices and support end users.

GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.

Rating


4.5 / 5
(11)


4.5 / 5
(117)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Screenshots

View 1 screenshot 100891 thumb
View 4 screenshots 130313 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Netop Remote Control vs RescueAssist

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