Dameware vs Barracuda Managed Workplace

Starting Price

$380.00/one-time/user

Not provided by vendor

Best For

Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations.

Managed Workplace is suitable for manage service providers (MSPs) who provide security and network management services for SMBs.

Rating


4.6 / 5
(218)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.4 / 5


  • "I have used this program for some time and the ease of use is at the top of the list of the good."

  • "Its ease of use probably. Its earlier versions were kind of hard to get every computer to work correctly with it, but it is great now."



Customer Support


4.3 / 5


  • "This avoids confusion with users that like to change systems without notifying IT. Dameware has a great integration with Solarwind's WebHelpDesk."

  • "Overall we have been very happy with this product. All our Helpdesk staff use this product daily."



Features & Functionality


4.4 / 5


  • "The ease with which a technician can remote to a users system is great. Interface is easy to use and understand."

  • "The best remote control to use internally...do not like the external settings as it requires another server to configure just for that."



Value for Money


4.5 / 5


  • "The ease of use and flexibility of the remote software is very good. The cost of the software is phenomenal."

  • "I have used Dameware and its worth the money and then some."



Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • check Session Transfer
  • close Surveys & Feedback

Screenshots

View 2 screenshots 155493 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Dameware vs Barracuda Managed Workplace

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