NinjaRMM vs TeamViewer

Starting Price

$3.00/month

Not provided by vendor

Best For

For IT professional that need instantaneous response to user issues and secure their IT environments.

TeamViewer is available in more than 200 countries and in over 30 languages.

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • close Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Rating


4.9 / 5
(84)
Read All Reviews

4.6 / 5
(5624)
Read All Reviews

Ideal number of Users

1 - 999

1 - 1000+

Ease of Use


4.9 / 5


  • "I think NinjaRMM is one of the better RMM out there in the market. They are simple and easy to use and have some nice features."

  • "Ease of use is the best part about the software, but my biggest reason for loving Ninja is the support team."


4.6 / 5


  • "I am IN LOVE with this software; it is easy to use, works very reliably, and does exactly what it promises to do."

  • "TeamViewer is the best tool for remote desktop support in multiple market segments. Its ease of use is superb, and plainly worded, it just works."

Customer Support


4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."


4.3 / 5


  • "Ease of use has to be the best thing about TeamViewer. I absolutely love the QuickSupport tool for remoting into computers for help desk support."

  • "It offers good security standards and has a good customer support too. You can share files with other users and allows to conduct a meeting."

Features & Functionality


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."


4.6 / 5


  • "I was quite impressed with the ease of use, and security features in the app, and the ability to instantly reconnect even after a reboot."

  • "It's an easy to use tool, very intuitive, and with a good internet connection you will have a great experience."

Value for Money


4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."


4.4 / 5


  • "My overall experience was very good its a very useful and money Worth application for office and many more places."

  • "I love that I can access all my files that are on my iMac from my MacBook Pro. The best part is that it didn't cost anything."

Screenshots

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View 3 screenshots 91469 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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NinjaRMM vs TeamViewer

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