NetSupport Manager vs TeamViewer

Best For

Who Uses This Software?

Any organization providing centralized technical support across a range of platforms. With +15 million users, NetSupport Manager has setting the standard in secure desktop / device RC for 20 years.

TeamViewer is available in almost all countries, in over 30 languages.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Screenshots

View 4 screenshots 36799 thumb
View 3 screenshots 91469 thumb

Ratings

Overall


5 / 5
(19)

4.5 / 5
(3853)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of TeamViewer vs NetSupport Manager


NetSupport Manager vs TeamViewer

Best For

Who Uses This Software?

Any organization providing centralized technical support across a range of platforms. With +15 million users, NetSupport Manager has setting the standard in secure desktop / device RC for 20 years.

TeamViewer is available in almost all countries, in over 30 languages.

Target Customer Size (Users)

2 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Ratings

Overall


5 / 5
(19)

4.5 / 5
(3853)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of TeamViewer vs NetSupport Manager