Remote Support vs Upscope

Rating


4.5 / 5
(926)


4.5 / 5
(74)

Starting Price

Not provided by vendor

$18.00/month/user

Best For

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

Customer support, customer success and account managers who wish to effortlessly onboard and support customers. It's popular among SaaS, Finance, Health and e-commerce companies.

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • close File Sharing
  • close Real-time Chat
  • check Screen Sharing
  • close Session Recording
  • check Session Transfer
  • close Surveys & Feedback

Screenshots

View 3 screenshots 152692 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Remote Support vs Upscope

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