Remote Support vs VNC Connect

Starting Price

Not provided by vendor

$40.00/month/user

Best For

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

Web-based remote access solution designed for system administrators, IT experts, managed service providers, integrators and OEMs, IoT and embedded engineers, and hobbyists.

Rating


4.5 / 5
(1153)


4.5 / 5
(50)

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback

Screenshots

View 3 screenshots 152692 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Remote Support vs VNC Connect

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