SecureLink vs Instant Housecall

Starting Price

Not provided by vendor

$29.00/month/user

Best For

Enterprises and technology vendors, especially those in regulated industries like healthcare, legal, retail, casinos/gaming, and more.

Remote support solution that enables computer technicians and small IT businesses to provide users with various built-in automatic repairs tools that securely protect PC through firewalls.

Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback

Rating


4.2 / 5
(60)
Read All Reviews

4.5 / 5
(4)

Ideal number of Users

10 - 1000+

1 - 49

Ease of Use


4.2 / 5


  • "What I like most about this software is the ease of use. The vendor representatives can easily create an account under the appropriate vendor."

  • "Everything is laid out pretty and is easy to use."


4.2 / 5


Customer Support


4.1 / 5



4.2 / 5


Features & Functionality


4.2 / 5


  • "The sign in and listing of all the servers are nice. For the most part its easy to use, but the interface is lacking some."

  • "I like that I can setup new users easily and get them connected to the resource quickly. Being able to customize the resources is also helpful."


4.2 / 5


Value for Money


4.1 / 5



4 / 5


Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Instant Housecall vs SecureLink

SecureLink vs Instant Housecall

Share

share Share Your Comparison of Instant Housecall vs SecureLink