Instant Housecall vs VNC Connect

Starting Price

$29.00/month/user

$40.00/month/user

Best For

Remote support solution that enables computer technicians and small IT businesses to provide users with various built-in automatic repairs tools that securely protect PC through firewalls.

Web-based remote access solution designed for system administrators, IT experts, managed service providers, integrators and OEMs, IoT and embedded engineers, and hobbyists.

Rating


4.5 / 5
(4)

4.5 / 5
(57)
Read All Reviews

Ideal number of Users

1 - 49

10 - 1000+

Ease of Use


4.2 / 5



4.6 / 5


  • "Use this software to connect to computers on local network to troubleshoot any issues. The application is quite easy to use."

  • "Easy to use and setup PC remote software. Lets you perform most if not all functions you need to when connected to remote pc."

Customer Support


4.2 / 5



4.5 / 5


Features & Functionality


4.2 / 5



4.4 / 5


  • "This help us to remote our STB devices with ease which requires minimalist storage size."

  • "We use VNC quite a bit for remote access to computers on our network, and we think it's great."

Value for Money


4 / 5



4.7 / 5


Product Features

  • check Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • check Surveys & Feedback
  • close Diagnostic Tools
  • check File Sharing
  • check Real-time Chat
  • check Screen Sharing
  • check Session Recording
  • check Session Transfer
  • close Surveys & Feedback

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Instant Housecall vs VNC Connect

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