# Best Free Remote Support Software Solutions 2026 | Capterra > Find and compare the 2026 best free Remote Support software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours. Source: https://www.capterra.com/remote-support-software/s/free/ --- # Best Remote Support Software for free ## ManageEngine Remote Access Plus Rating: 4.6 out of 5 (62 reviews) Profile: [ManageEngine Remote Access Plus](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Remote Access/Control: 4.8 rating - Screen Sharing: 4.5 rating - Real-Time Chat: 4.5 rating - Unattended Access: 4.8 rating #### Lowest rated features - File Sharing: 4.0 rating - Compliance Management: 4.4 rating - Chat/Messaging: 4.4 rating - Session Recording: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Telecommunications, 501-1,000 employees Published: November 23, 2022 > "I like how easy it is to connect between computers on the same network." ### Gallery tab Ease of use: 4.7 out of 5 (62 reviews) #### Related review snippet Reviewer: Hikmat M. Reviewer details: Newspapers, 51-200 employees Published: March 27, 2026 > "I especially like the integrated tools such as remote desktop, file transfer, command prompt, and system manager, which help resolve issues without interrupting users." ### Integrations tab ManageEngine Remote Access Plus connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/#integrations) #### Most popular integrations - ManageEngine ServiceDesk Plus: 5.0 rating #### Integrations-related review snippet Reviewer: Hikmat M. Reviewer details: Newspapers, 51-200 employees Published: March 27, 2026 > "I especially like the integrated tools such as remote desktop, file transfer, command prompt, and system manager, which help resolve issues without interrupting users." --- ## Slack Rating: 4.7 out of 5 (24,151 reviews) Profile: [Slack](https://www.capterra.com/p/135003/Slack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Centralized team collaboration hub - Efficient workplace messaging platform Cons: - Overwhelming and inconsistent notifications - Resource-intensive and slow performance #### Starting price Starting price: $8.75 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Real-Time Chat: 4.9 rating - Real-Time Notifications: 4.8 rating - Remote Access/Control: 4.7 rating - File Sharing: 4.8 rating #### Lowest rated features - Video Conferencing: 4.1 rating - Compliance Management: 3.9 rating - Screen Sharing: 4.5 rating - Two-Way Audio & Video: 4.6 rating #### Feature-related review snippet Reviewer: Konstantinos A. Reviewer details: Computer Software, 51-200 employees Published: April 9, 2026 > "The interface is clean, intuitive, and works seamlessly across devices." ### Gallery tab Ease of use: 4.6 out of 5 (24,151 reviews) #### Related review snippet Reviewer: Kaynan S. Reviewer details: Entertainment, 51-200 employees Published: April 24, 2026 > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels." ### Integrations tab Slack connects with 187+ software tools. [See all integrations](https://www.capterra.com/p/135003/Slack/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Stripe: 4.6 rating - Any.do: 4.7 rating - SolarWinds Service Desk: 4.6 rating - Quip: 4.4 rating - Tellent Recruitee: 4.4 rating #### Integrations-related review snippet Reviewer: Jake P. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: May 26, 2026 > "The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub." --- ## TeamViewer ONE Rating: 4.6 out of 5 (11,630 reviews) Profile: [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Quick and simple installation - Seamless remote teamwork Cons: - Expensive and restrictive licensing - High dependency on internet #### Starting price Starting price: $24.90 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Remote Access/Control: 4.8 rating - Screen Sharing: 4.6 rating - File Sharing: 4.4 rating - Real-Time Chat: 4.4 rating #### Lowest rated features - Surveys & Feedback: 4.1 rating - Session Transfer: 4.3 rating - Session Recording: 4.3 rating - File Transfer: 4.4 rating #### Feature-related review snippet Reviewer: Rafique S. Reviewer details: Electrical/Electronic Manufacturing, 1,001-5,000 employees Published: October 14, 2025 > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." ### Gallery tab Ease of use: 4.6 out of 5 (11,630 reviews) #### Related review snippet Reviewer: Lucas B. Reviewer details: Financial Services, 501-1,000 employees Published: March 29, 2026 > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value." ### Integrations tab TeamViewer ONE connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/194565/TeamViewer/#integrations) #### Most popular integrations - Jira: 4.5 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - Zoho Desk: 4.5 rating - Microsoft Azure: 4.7 rating - Salesforce Service Cloud: 4.5 rating #### Integrations-related review snippet Reviewer: David N. Reviewer details: Biotechnology, 51-200 employees Published: April 27, 2026 > "Integrates and deploys well with most MDMs." --- ## Webex Suite Rating: 4.4 out of 5 (7,405 reviews) Profile: [Webex Suite](https://www.capterra.com/p/237272/Webex/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Robust video conferencing features - Unified business communication hub Cons: - Frequent technical glitches - Audio reliability and mute challenges #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Screen Sharing: 4.7 rating - Real-Time Chat: 4.7 rating - Video Conferencing: 4.8 rating - File Sharing: 4.4 rating #### Lowest rated features - Reporting/Analytics: 4.0 rating - Session Recording: 4.4 rating - Surveys & Feedback: 4.1 rating - Remote Access/Control: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Facilities Services, 10,001+ employees Published: July 31, 2025 > "The hardware is robust, with intuitive controls for users unfamiliar with the system." ### Gallery tab Ease of use: 4.3 out of 5 (7,405 reviews) #### Related review snippet Reviewer: Brian T. Reviewer details: E-Learning, 51-200 employees Published: June 5, 2026 > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. " ### Integrations tab Webex Suite connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/237272/Webex/#integrations) #### Most popular integrations - Slack: 4.9 rating - Microsoft Teams: 4.7 rating - GitHub: 4.8 rating - Zendesk Suite: 4.4 rating - Zapier: 4.6 rating - Microsoft Outlook: 4.7 rating #### Integrations-related review snippet Reviewer: Tayo F. Reviewer details: Information Technology and Services, 11-50 employees Published: August 27, 2024 > "The integration with other Cisco tools is also seamless." --- ## Freshdesk Rating: 4.5 out of 5 (3,463 reviews) Profile: [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Centralized and efficient customer service - Quick and flexible setup process Cons: - Frequent bugs and technical glitches - Email management feature gaps #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Support Ticket Management: 4.6 rating - Remote Access/Control: 4.7 rating - Real-Time Notifications: 4.4 rating - Real-Time Chat: 4.5 rating #### Lowest rated features - Access Controls/Permissions: 4.3 rating - Screen Sharing: 4.4 rating - Third-Party Integrations: 4.1 rating - File Sharing: 4.4 rating #### Feature-related review snippet Reviewer: Shaunak B. Reviewer details: Computer Software, 10,001+ employees Published: July 3, 2026 > "The interface is approachable, everyday tasks are straightforward, and even less technical users adapted quickly." ### Gallery tab Ease of use: 4.5 out of 5 (3,463 reviews) #### Related review snippet Reviewer: Kosana A. Reviewer details: Computer Software, 1,001-5,000 employees Published: May 26, 2026 > "We use Freshdesk for our support operations, and it has helped us resolve and close tickets faster with its advanced features presented in a simple and easy-to-use interface." ### Integrations tab Freshdesk connects with 78+ software tools. [See all integrations](https://www.capterra.com/p/124981/Freshdesk/#integrations) #### Most popular integrations - SurveyMonkey: 4.6 rating - Shopify: 4.5 rating - Zapier: 4.7 rating - Meta for Business: 4.4 rating - Campaign Monitor by Marigold: 4.5 rating - Five9: 4.2 rating #### Integrations-related review snippet Reviewer: Posh J. Reviewer details: Insurance, 1,001-5,000 employees Published: March 10, 2025 > "I had a great experience utilizing the platform as a stand-alone tool. When I wanted to create integrations with other tools the complexity of the process was more time than we had to invest." --- ## Zoho Desk Rating: 4.5 out of 5 (2,213 reviews) Profile: [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Integrated team collaboration tools - Customizable workflow automation features Cons: - Email integration limitations and glitches - Inconsistent performance and slow loading #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Support Ticket Management: 4.9 rating - Real-Time Notifications: 4.6 rating - Collaboration Tools: 5.0 rating - Multi-Channel Communication: 4.7 rating #### Lowest rated features - Access Controls/Permissions: 2.3 rating - Customizable Branding: 3.3 rating - Real-Time Updates: 4.0 rating - User Management: 4.5 rating #### Feature-related review snippet Reviewer: Matthew B. Reviewer details: Internet, 10,001+ employees Published: July 26, 2023 > "With Zoho One, organizations get access to a suite of useful tools in a unified interface." ### Gallery tab Ease of use: 4.4 out of 5 (2,213 reviews) #### Related review snippet Reviewer: Garcia L. Reviewer details: Printing, 51-200 employees Published: August 8, 2025 > "Zoho Desk simplifies support ticket handling and workflows with easy setup so that my team can monitor issues and respond to chat discussions with users effectively without the trouble of setup." ### Integrations tab Zoho Desk connects with 78+ software tools. [See all integrations](https://www.capterra.com/p/169505/Zoho-Desk/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.7 rating - SurveyMonkey: 4.6 rating - Google Analytics 360: 4.7 rating - Zoho CRM: 4.7 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Katie Z. Reviewer details: Marketing and Advertising, Self-employed Published: March 30, 2026 > "Zoho Desk is affordable and easy to integrate in website and has easy to use tools within the Zoho Desk." --- ## ScreenConnect Rating: 4.7 out of 5 (1,899 reviews) Profile: [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive cross-platform user experience - Effortless large-scale deployment Cons: - Recurring technical problems - Challenging installation process #### Starting price Starting price: $30.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Remote Access/Control: 4.7 rating - Screen Sharing: 4.6 rating - Unattended Access: 4.4 rating - Access Controls/Permissions: 4.4 rating #### Lowest rated features - Diagnostic Tools: 3.9 rating - File Sharing: 4.3 rating - Customizable Branding: 4.1 rating - Multi-Channel Communication: 3.5 rating #### Feature-related review snippet Reviewer: Nelson O. Reviewer details: Financial Services, 201-500 employees Published: March 17, 2026 > "Some menus still feel confusing, but the software runs fast and works well in practice." ### Gallery tab Ease of use: 4.6 out of 5 (1,899 reviews) #### Related review snippet Reviewer: Shyam Kishor P. Reviewer details: Information Technology and Services, 1-10 employees Published: July 5, 2026 > "Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis." ### Integrations tab ScreenConnect connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/147830/ScreenConnect/#integrations) #### Most popular integrations - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Microsoft Outlook: 5.0 rating - ConnectWise PSA: 4.3 rating - ConnectWise Automate: 4.3 rating - Passportal: 4.4 rating #### Integrations-related review snippet Reviewer: Andrew J. Reviewer details: Information Technology and Services, 11-50 employees Published: May 8, 2025 > "Integration is great also." --- ## AnyDesk Rating: 4.6 out of 5 (1,787 reviews) Profile: [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Visible tabs: Overview, Features ### Overview tab #### What is this product about? AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive interface for all users - Flexible remote access capabilities Cons: - Dependent on internet stability - Inconsistent input device handling #### Starting price Starting price: €22.90 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Remote Access/Control: 4.8 rating - Screen Sharing: 4.6 rating - Unattended Access: 4.5 rating - Access Controls/Permissions: 4.6 rating #### Lowest rated features - Customizable Branding: 4.0 rating - Real-Time Chat: 4.4 rating - Surveys & Feedback: 4.1 rating - Session Transfer: 4.2 rating #### Feature-related review snippet Reviewer: mustafa G. Reviewer details: E-Learning, 201-500 employees Published: March 17, 2023 > "Its fast and smooth performance, combined with its user-friendly interface and customizable settings, make it an excellent choice for both personal and professional use." --- ## Zoho Assist Rating: 4.7 out of 5 (1,460 reviews) Profile: [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Reliable remote support functionality Cons: - Occasional lag and slow connections - Cumbersome multi-monitor handling #### Starting price Starting price: ₹480.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Remote Access/Control: 4.8 rating - Unattended Access: 4.8 rating - Screen Sharing: 4.7 rating - Access Controls/Permissions: 4.7 rating #### Lowest rated features - File Sharing: 4.4 rating - Surveys & Feedback: 4.1 rating - Multi-Channel Communication: 4.2 rating - File Transfer: 4.6 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer & Network Security, 1-10 employees Published: February 18, 2026 > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" ### Gallery tab Ease of use: 4.7 out of 5 (1,460 reviews) #### Related review snippet Reviewer: Jason S. Reviewer details: Financial Services, 51-200 employees Published: May 22, 2026 > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory." ### Integrations tab Zoho Assist connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/112011/Zoho-Assist/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating - Zoho Desk: 4.7 rating - ManageEngine Mobile Device Manager Plus: 4.6 rating #### Integrations-related review snippet Reviewer: Will W. Reviewer details: Wholesale, 11-50 employees Published: June 1, 2026 > "It also integrates well with other Zoho products, which helps streamline workflows." --- ## Zoho Meeting Rating: 4.6 out of 5 (943 reviews) Profile: [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Effective team collaboration tools Cons: - Frequent lag and connectivity issues #### Starting price Starting price: $2.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Screen Sharing: 4.7 rating - Real-Time Chat: 4.7 rating - Video Conferencing: 4.6 rating - File Sharing: 4.8 rating #### Lowest rated features - Third-Party Integrations: 4.3 rating - Two-Way Audio & Video: 4.7 rating - Collaboration Tools: 4.9 rating - Customizable Branding: 4.8 rating #### Feature-related review snippet Reviewer: Pitam N. Reviewer details: Market Research, Self-employed Published: February 9, 2026 > "I have been using Zoho Meeting for my business communications, and the aspect I appreciate the most is its incredibly user-friendly and clean interface." ### Gallery tab Ease of use: 4.7 out of 5 (943 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Security and Investigations, 1-10 employees Published: August 14, 2025 > "Zoho Meeting is a feature rich meeting and webinar tool that allows our business to conduct weekly reviews with ease." ### Integrations tab Zoho Meeting connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/202121/Zoho-Meeting/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 4.8 rating - Google Calendar: 5.0 rating - Microsoft Outlook: 4.5 rating - Zoho Mail: 4.9 rating #### Integrations-related review snippet Reviewer: Sonia S. Reviewer details: Internet, 1-10 employees Published: November 6, 2025 > "Zoho Meeting combines simplicity, security, and integration everything we need to stay connected and productive with our clients and partners." --- ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (57) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions AI Copilot Chat/Messaging Collaboration Tools Diagnostic Tools File Sharing Generative AI Real-Time Chat Real-Time Monitoring Real-Time Notifications Remote Access/Control Remote Monitoring & Management Reporting/Analytics Screen Sharing Session Recording Session Transfer Surveys & Feedback Troubleshooting Unattended Access Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Mobile Device Management Software](https://www.capterra.com/mobile-device-management-software/)[IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)[Patch Management Software](https://www.capterra.com/patch-management-software/)[Disk Imaging Software](https://www.capterra.com/disk-imaging-software/)[Mobility Software](https://www.capterra.com/mobility-software/)[Unified Endpoint Management (UEM) Software](https://www.capterra.com/unified-endpoint-management-software/)[CMDB Software](https://www.capterra.com/cmdb-software/)[Change Management Software](https://www.capterra.com/change-management-software/)[Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)