Yext vs Sprout Social

Starting Price

Not provided by vendor Not provided by vendor

Best For

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

Rating


4.4 / 5
(89)
Read All Reviews

4.4 / 5
(408)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The network and easy to use system helps me allow clients to be found locally instead of having to register with 70+ sites."

  • "Easy to use, but it does not lots of marketing functions."


4.4 / 5


  • "The hashtag tracking tools are excellent as well as set out beautifully in well designed reports, easy to use."

  • "The interface is beautiful, clean and easy to use. The drop downs are intuitive and you don't have to guess around to get what you want done."

Customer Support


4.3 / 5


  • "Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them."

  • "Always a great experience working with the support staff as well as the account manager."


4.4 / 5


  • "The interface is easy to work with and has a good flow, there is always amazing customer service whenever I need it."

  • "Great interface, minor glitches but great customer service if this ever occurs."

Features & Functionality


4.3 / 5


  • "They are always there to help and the software is easy to navigate."

  • "Support is very helpful during setup phase and the interface of the tool is very easy to use."


4.1 / 5


  • "It's a much cleaner experience than a tool like Hootsuite. Toggling between clients is really helpful for staying organized."

  • "Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better."

Value for Money


4 / 5


  • "I love how many directories are associated w/ Yext. When the subscription is live, this boosts SEO tremendously."

  • "Overall, the platform was fine. However, with the cost and competitiveness, I would never use it again."


4.1 / 5


  • "Efficiency, cost savings and better reporting. It saved me lots of time and was easy to train other associates."

  • "May not great be for small institutions due to its price but does the tool is worth it's buy."

Product Features

  • close Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Yext vs Sprout Social

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