Sprout Social vs e-clincher

Starting Price

Not provided by vendor

$59.00/month/user

Best For

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

e-clincher is ideal for any size of business, marketing agency, marketers and social media managers who are looking for a simple yet powerful tool to manage their online brand reputation and reach.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.4 / 5
(418)
Read All Reviews

4.7 / 5
(205)
Read All Reviews

Ease of Use


4.4 / 5


  • "The hashtag tracking tools are excellent as well as set out beautifully in well designed reports, easy to use."

  • "The interface is beautiful, clean and easy to use. The drop downs are intuitive and you don't have to guess around to get what you want done."


4.6 / 5


  • "It needs to be updated and more user friendly. I would love to schedule on there at times but find it not as user friendly as a computer."

  • "The whole system is easy to learn and easy to use. Being able to get anymore results for each social network and website is a great benefit."

Customer Support


4.4 / 5


  • "The interface is easy to work with and has a good flow, there is always amazing customer service whenever I need it."

  • "Great interface, minor glitches but great customer service if this ever occurs."


4.8 / 5


  • "The functionality is great, they're always improving, and customer service is fantastic."

  • "It provides analytics and reports, which are great for tracking performance. The customer support is very helpful."

Features & Functionality


4.1 / 5


  • "It's a much cleaner experience than a tool like Hootsuite. Toggling between clients is really helpful for staying organized."

  • "Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better."


4.7 / 5


  • "The support from eClincher is also great - and on the few occasions, I had issues they were dealt with quickly and effectively."

  • "EClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better."

Value for Money


4 / 5


  • "Efficiency, cost savings and better reporting. It saved me lots of time and was easy to train other associates."

  • "May not great be for small institutions due to its price but does the tool is worth it's buy."


4.6 / 5


  • "I really like how easy it make it to manage multiple social media accounts. The ease of management and great price is amazing."

  • "They continue to improve this already amazing product. The price for service and support is invaluable."

Product Features

  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Screenshots

View 5 screenshots 210640 thumb
View 1 screenshot 209906 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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