Yext vs Hootsuite

Starting Price

Not provided by vendor

$19.99/month

Best For

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 16 million people around the globe and trusted by more than 800 of the Fortune 1000.

Rating


4.4 / 5
(88)
Read All Reviews

4.4 / 5
(2272)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "The network and easy to use system helps me allow clients to be found locally instead of having to register with 70+ sites."

  • "Easy to use, but it does not lots of marketing functions."


4.3 / 5


  • "Great for Twitter posts, is easy to use/user friendly and the help section is phenomenal, easy to schedule tweets/posts to go out."

  • "I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use."

Customer Support


4.3 / 5


  • "Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them."

  • "Always a great experience working with the support staff as well as the account manager."


4.2 / 5


  • "I love that Hootsuite offers cross-posting, analytics, training, and great customer service."

  • "Hootsuite's Tweet scheduling and editing functions are the primary pulls to the tool. Easy to use and responsive customer service."

Features & Functionality


4.3 / 5


  • "They are always there to help and the software is easy to navigate."

  • "Support is very helpful during setup phase and the interface of the tool is very easy to use."


4.2 / 5


  • "Hootsuite presented an effective and time-saving solution, with amazing reporting features and unlimited posts scheduling."

  • "I like that HootSuite has categories to choose from of how big your company is, which kind of translates into which services they offer you."

Value for Money


4.1 / 5


  • "I love how many directories are associated w/ Yext. When the subscription is live, this boosts SEO tremendously."

  • "Overall, the platform was fine. However, with the cost and competitiveness, I would never use it again."


4.2 / 5


  • "For the price and the ability to post on behalf of multiple users is fantastic."

  • "We've been able to improve engagements and reach more audience with Hootsuite, these has led to an increase in revenue so far."

Product Features

  • close Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • close Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Yext vs Hootsuite

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