Yext vs Yotpo

Starting Price

Not provided by vendor Not provided by vendor

Best For

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Yotpo powers the worlds fastest-growing brands, such as GoPro, MVMT, Pura Vida, and more. Theres a reason why the best choose Yotpo.

Rating


4.4 / 5
(89)
Read All Reviews

4.5 / 5
(198)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The network and easy to use system helps me allow clients to be found locally instead of having to register with 70+ sites."

  • "Easy to use, but it does not lots of marketing functions."


4.4 / 5


  • "Great product that is easy to use and helpful for our company."

  • "The platform is easy to use and the appearance can be modified to fit seamlessly with your website theme."

Customer Support


4.3 / 5


  • "Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them."

  • "Always a great experience working with the support staff as well as the account manager."


4.5 / 5


  • "Fantastic, I appreciate the customer service and that I feel my feedback is heard and received."

  • "When needed, their support team was helpful and prompt. I was able to get new users trained on the software easily with their platform."

Features & Functionality


4.3 / 5


  • "They are always there to help and the software is easy to navigate."

  • "Support is very helpful during setup phase and the interface of the tool is very easy to use."


4.4 / 5


  • "I really like Yopo's interface and the ability to moderate reviews. Very helpful and useful."

  • "Easy to use, functional, does what it's supposed to, looks great, good interface and neat design/layout."

Value for Money


4 / 5


  • "I love how many directories are associated w/ Yext. When the subscription is live, this boosts SEO tremendously."

  • "Overall, the platform was fine. However, with the cost and competitiveness, I would never use it again."


3.8 / 5


  • "The automated emails to the customer are great. Also, it is nice to see how much money was made with Yotpo."

  • "Their customer service is top notch. This app offers a heck of a lot of great features for the low price of free."

Product Features

  • close Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Yext vs Yotpo

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