Brand24 vs Thryv

Starting Price

$49.00/month

Not provided by vendor

Best For

Brand24 caters to small & medium brands all over the world to identify and analyze online conversations relevant to their business in order to get customer insights, grow their satisfaction and sales.

Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.

Rating


4.8 / 5
(134)
Read All Reviews

3.8 / 5
(155)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.7 / 5


  • "Very intuitive interface and great customer support makes Brand24 one of the best tools I've been using in company."

  • "Simplicity and great overview. Interface was easy to use."


3.7 / 5


  • "What I like most about Thryv is its user friendly for our staff and for our clients."

  • "Thryv has been amazing for our business, we have everything we need to manage our business in one easy to use location."

Customer Support


4.8 / 5


  • "Fantastic, customer support is fast and reliable via chat, and it offers."

  • "Intuitive admin panel, clear rules and outstanding customer service."


3.8 / 5


  • "Customer care is constantly improving and more customers are being reached via the means that they choose."

  • "Customer service is also wonderful and very helpful."

Features & Functionality


4.4 / 5


  • "I loved the simplicity of the tool and how they are just focused on fulfilling one purpose that is to monitor your brand online."

  • "It is a great tool which provides great intuitive insights of the web. A must use tool for all types of web applications."


3.7 / 5


  • "The roll-out went smooth and I had all the support I needed. The learning curve was good due to the intuitive nature of many tasks."

  • "This is in all-in-one package that gives me everything I need in an easy to use interface."

Value for Money


4.6 / 5


  • "Amazing team and customer support. Great features for the cost."

  • "Brand24 is one of the top options to monitor a brand online when it comes to functionality, price and user-friendliness."


3.6 / 5


  • "I like the ease and the price of options that are available with this software."

  • "If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review."

Product Features

  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • close Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 27941 thumb
View 5 screenshots 114560 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Brand24 vs Thryv

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