Brand24 vs Critique

Starting Price

$49.00/month

$15.00/month

Best For

Brand24 caters to small & medium brands all over the world to identify and analyze online conversations relevant to their business in order to get customer insights, grow their satisfaction and sales.

Hospitality Industry - Hotels, Motels, Resorts, Guest Houses, B & Bs, Lodges, Hostel, Small to big hotel chains, Clubs, Condos, Villas, and Serviced and Boutique Apartments

Rating


4.8 / 5
(134)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "Very intuitive interface and great customer support makes Brand24 one of the best tools I've been using in company."

  • "Simplicity and great overview. Interface was easy to use."


5 / 5


Customer Support


4.8 / 5


  • "Fantastic, customer support is fast and reliable via chat, and it offers."

  • "Intuitive admin panel, clear rules and outstanding customer service."


5 / 5


Features & Functionality


4.4 / 5


  • "I loved the simplicity of the tool and how they are just focused on fulfilling one purpose that is to monitor your brand online."

  • "It is a great tool which provides great intuitive insights of the web. A must use tool for all types of web applications."


5 / 5


Value for Money


4.6 / 5


  • "Amazing team and customer support. Great features for the cost."

  • "Brand24 is one of the top options to monitor a brand online when it comes to functionality, price and user-friendliness."


5 / 5


Product Features

  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • close Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring

Screenshots

View 5 screenshots 27941 thumb
View 4 screenshots 121937 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Brand24 vs Critique

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