BirdEye vs Hootsuite vs Podium vs SoCast Solutions

Rating


5 / 5
(238)


4.5 / 5
(1821)


4.5 / 5
(77)

(0)

Starting Price

Not provided by vendor

$19.99/month

Not provided by vendor

$200.00/month

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 16 million people around the globe and trusted by more than 800 of the Fortune 1000.

Podium is perfect for any locally focused business with one or more locations relying on a local online listing to drive business growth or trying to manage multi-location reviews across the web.

Radio and television broadcasters of any size or market.

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 1000+

Not provided by vendor

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

4 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

4.5 / 5

Product Features

  • check Campaign Management
  • check Customer Review Platform
  • check Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Customer Review Platform
  • close Gamification
  • check Response Management
  • close Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • close Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring
  • check Campaign Management
  • close Customer Review Platform
  • close Gamification
  • close Response Management
  • close Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • close Social Media Monitoring

Screenshots

View 5 screenshots 164110 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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BirdEye vs Hootsuite vs Podium vs SoCast Solutions

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