BirdEye vs Meltwater

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Meltwater is a SaaS media intelligence solution, most widely used by both communication professionals working at B2B and B2C brands across all industries.

Rating


4.8 / 5
(261)
Read All Reviews

3.5 / 5
(25)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.8 / 5

3.3 / 5

Customer Support


4.8 / 5

3.5 / 5

Features & Functionality


4.8 / 5

3.5 / 5

Value for Money


4.6 / 5

3.2 / 5

Product Features

  • check Campaign Management
  • check Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Meltwater

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