BirdEye vs Grade.us vs Optimum Feedback

Starting Price

Not provided by vendor

$180.00/month

$79.00/month

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

Our platform is primarily geared toward local businesses and franchises with 1-50 locations.

Rating


5 / 5
(241)


5 / 5
(156)


5 / 5
(4)

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 99

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

5 / 5

Product Features

  • check Campaign Management
  • check Customer Review Platform
  • check Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • close Social Media Monitoring
  • check Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 164110 thumb
View 5 screenshots 146378 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Grade.us vs Optimum Feedback

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