BirdEye vs Optimum Feedback vs SocialClimb

Starting Price

Not provided by vendor

$79.00/month

$100.00/month/user

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Our platform is primarily geared toward local businesses and franchises with 1-50 locations.

We service medical practice, groups, and hospital networks of all sizes. Doctors, other medical professionals, and practices must manage and grow their reputations to compete for savvy patients.

Rating


5 / 5
(242)


5 / 5
(4)


5 / 5
(11)

Ideal number of Users

1 - 1000+

1 - 99

1000+

Ease of Use


5 / 5

4.5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

5 / 5

Features & Functionality


5 / 5

4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

4.5 / 5

Product Features

  • check Campaign Management
  • check Customer Review Platform
  • check Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • check Customer Review Platform
  • check Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 164110 thumb
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View 2 screenshots 121914 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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BirdEye vs Optimum Feedback vs SocialClimb

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