BirdEye vs Yext Reviews

Rating


5 / 5
(216)


4 / 5
(44)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner resellers.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • close Campaign Management
  • check Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 140652 thumb
View 4 screenshots 80754 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BirdEye vs Yext Reviews

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