BirdEye vs Preferrd

Starting Price

Not provided by vendor

$60.00/month

Best For

Businesses looking to build a strong online reputation fueled by customer feedback, boost ratings, and establish trust to acquire new customers.

All Businesses, especially within professional services.

Rating


4.8 / 5
(268)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "Birdeye is an amazing software product, easy to use and produces amazing results."

  • "I like that the platform's is user friendly and the implementation was very easy."


5 / 5


Customer Support


4.8 / 5


  • "Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement."

  • "It's very comprehensive and well thought out. Customer service is great, they are on top of my use of the software, even if I'm not."


5 / 5


Features & Functionality


4.7 / 5


  • "We are extremely happy with the ease of use of this software. Reviews are very easy to request and quick to post to our social media."

  • "BirdEye is the most successful practice building tool I have implemented."


5 / 5


Value for Money


4.6 / 5


  • "This has been a great investment. The ability to request that your actual clients give you a review is invaluable."

  • "Their are also plenty of side benefits, such as a review site they set up for you. Good value for the money."


5 / 5


Product Features

  • check Campaign Management
  • check Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring

Screenshots

View 5 screenshots 164110 thumb
View 1 screenshot 159577 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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BirdEye vs Preferrd

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