Brandwatch vs Optimum Feedback

Best For

Who Uses This Software?

SMBs, Large enterprises

Our platform is primarily geared toward local businesses and franchises with 1-50 locations.

Target Customer Size (Users)

1 - 499

1 - 99

Pricing

Starting Price

$0.01

$79.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Screenshots

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Ratings

Overall


4 / 5
(11)

5 / 5
(4)

Ease of Use


3.5 / 5

4.5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Optimum Feedback vs Brandwatch


Brandwatch vs Optimum Feedback

Best For

Who Uses This Software?

SMBs, Large enterprises

Our platform is primarily geared toward local businesses and franchises with 1-50 locations.

Target Customer Size (Users)

1 - 499

1 - 99

Pricing

Starting Price

$0.01

$79.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Ratings

Overall


4 / 5
(11)

5 / 5
(4)

Ease of Use


3.5 / 5

4.5 / 5

Customer Service


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Optimum Feedback vs Brandwatch