Broadly vs Oktopost

Starting Price

Not provided by vendor Not provided by vendor

Best For

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

B2B - mid-market and enterprise companies, with at least 200 employees. Preferably in the technology and services industries.

Rating


4.9 / 5
(109)
Read All Reviews

4.4 / 5
(56)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "Broadly¿s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences."

  • "I like that it's very easy to use. It's nice and simple, and having their app makes it even quicker."


4.4 / 5


  • "It was easy to use and a really great social medial tool."

  • "Easy to use with a very small learning curve. Ability to create campaigns and tag them with campaign attributes is a plus."

Customer Support


4.9 / 5


  • "The support staff did a great job updating our website. It looks fantastic www.harborhottubs.com."

  • "The software is easy to use and the customer support is amazing. They check in regularly, but not enough that it's annoying."


4.4 / 5


Features & Functionality


4.8 / 5


  • "Our administrative staff really enjoys the easy navigation and user friendly options."

  • "From the sign up to now, they have been quick and professional, simple to use, looks clean and works smoothly."


4 / 5


  • "If you are a visual person like me, I need the color-coded campaigns and calendar view to see what is happening and when."

  • "Maybe you can and I'm missing how to do it but if that's true it's not intuitive."

Value for Money


4.7 / 5



4.4 / 5


Product Features

  • close Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • close Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 101158 thumb
View 5 screenshots 47400 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Broadly vs Oktopost

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