Swell CX vs WhichSocial.com

Starting Price

Not provided by vendor

$120.00/month

Best For

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Our target audience are ROI driven companies : - have at least 10k engaging Facebook fans - wanting to quantify and optimise social content to improve ROI such as sales and other conversion goals

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.9 / 5
(117)
Read All Reviews
(0)

Ease of Use


4.9 / 5


  • "Ease of use an implementation. All we have to do is provide great care and Swell takes it from there."

  • "Swell it's a great software to manage any company reputation it's easy to use and very powerful."



Customer Support


4.8 / 5


  • "You can quickly reply back to the reviews that you have received. Customer service is quick to respond every time and very helpful."

  • "Excellent customer support and software has worked without any problems."



Features & Functionality


4.8 / 5


  • "The customer service and product knowledge of the staff was amazing. They were able to create a plan that suited my business."

  • "I like the ease of usability with this program. We have seen a 10x increase in response to our review requests from patients."



Value for Money


4.8 / 5




Product Features

  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Swell CX vs WhichSocial.com

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WhichSocial.com vs Swell CX