SOCi vs Swell CX

Starting Price

Not provided by vendor Not provided by vendor

Best For

We help multi-location businesses manage their social media.

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Rating


4.5 / 5
(46)


5 / 5
(116)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • close Campaign Management
  • close Customer Review Platform
  • close Gamification
  • check Response Management
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring
  • check Campaign Management
  • check Customer Review Platform
  • check Gamification
  • check Response Management
  • check Review Monitoring
  • close Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

View 5 screenshots 162361 thumb
View 1 screenshot 134618 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SOCi vs Swell CX

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