CallSource vs eClincher

Starting Price

Not provided by vendor

$49.00/month/user

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

eClincher is created for businesses, marketing agencies, enterprises, marketers, and social media managers who want to drive traffic, increase engagement and save time on social media.

Rating


4.4 / 5
(189)
Read All Reviews

4.7 / 5
(203)
Read All Reviews

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4.6 / 5


  • "It needs to be updated and more user friendly. I would love to schedule on there at times but find it not as user friendly as a computer."

  • "The whole system is easy to learn and easy to use. Being able to get anymore results for each social network and website is a great benefit."

Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


4.8 / 5


  • "The functionality is great, they're always improving, and customer service is fantastic."

  • "It provides analytics and reports, which are great for tracking performance. The customer support is very helpful."

Features & Functionality


4.2 / 5


  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

  • "Overall from the coaching they offer, amazing technical supper, optional add on's that enhance the user interface I have to give them a 10/10."


4.7 / 5


  • "The support from eClincher is also great - and on the few occasions, I had issues they were dealt with quickly and effectively."

  • "EClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better."

Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4.6 / 5


  • "I really like how easy it make it to manage multiple social media accounts. The ease of management and great price is amazing."

  • "They continue to improve this already amazing product. The price for service and support is invaluable."

Product Features

  • close Campaign Management
  • close Gamification
  • check Response Management
  • close Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • close Social Media Metrics
  • close Social Media Monitoring
  • check Campaign Management
  • close Gamification
  • check Response Management
  • check Review Generation
  • check Review Monitoring
  • check Sentiment Analysis
  • check Social Media Metrics
  • check Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs eClincher

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