CallSource vs e-clincher

Starting Price

Not provided by vendor

$59.00/month/user

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

e-clincher is ideal for any size of business, marketing agency, marketers and social media managers who are looking for a simple yet powerful tool to manage their online brand reputation and reach.

Ideal number of Users

1 - 99

1 - 1000+

Rating


4.4 / 5
(189)
Read All Reviews

4.7 / 5
(205)
Read All Reviews

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4.6 / 5


  • "It needs to be updated and more user friendly. I would love to schedule on there at times but find it not as user friendly as a computer."

  • "The whole system is easy to learn and easy to use. Being able to get anymore results for each social network and website is a great benefit."

Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


4.8 / 5


  • "The functionality is great, they're always improving, and customer service is fantastic."

  • "It provides analytics and reports, which are great for tracking performance. The customer support is very helpful."

Features & Functionality


4.2 / 5


  • "Technical support has been very good. They have been willing to build reporting that is most helpful to us."

  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."


4.7 / 5


  • "The support from eClincher is also great - and on the few occasions, I had issues they were dealt with quickly and effectively."

  • "EClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better."

Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4.6 / 5


  • "I really like how easy it make it to manage multiple social media accounts. The ease of management and great price is amazing."

  • "They continue to improve this already amazing product. The price for service and support is invaluable."

Product Features

  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs e-clincher

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