# 2026 Capterra Shortlist for Reputation Management | Capterra

> Discover the highest-rated & most popular Reputation Management Software of 2026. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/reputation-management-software/shortlist

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# 2026 Capterra Shortlist for Reputation Management

-   [All Products](https://www.capterra.com/reputation-management-software/)
-   [Capterra Shortlist](https://www.capterra.com/reputation-management-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/141842/Weave/)

## [Weave](https://www.capterra.com/p/141842/Weave/)

[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)[View all reviews](https://www.capterra.com/p/141842/Weave/reviews/)

[](https://www.capterra.com/p/141842/Weave/)

Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.

Overall Score

94/100

Popularity: 47/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.5

Customer Service

3.9

Features

4.3

Value for Money

4.1

Paid plans start at

Not provided by the vendor

Category Features

6/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/121701/HootSuite/)

## [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

[4.4 (3796)](https://www.capterra.com/p/121701/HootSuite/reviews/)[View all reviews](https://www.capterra.com/p/121701/HootSuite/reviews/)

[](https://www.capterra.com/p/121701/HootSuite/)

Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.

Overall Score

93/100

Popularity: 48/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.2

Features

4.3

Value for Money

4.1

Paid plans start at

$399.00Per Month

Free Trial

Free Version

Category Features

9/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/152997/BirdEye/)

## [Birdeye](https://www.capterra.com/p/152997/BirdEye/)

[4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/)[View all reviews](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses.

Overall Score

86/100

Popularity: 41/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.6

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

17/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/210085/TrueReview/)

## [TrueReview](https://www.capterra.com/p/210085/TrueReview/)

[5.0 (151)](https://www.capterra.com/p/210085/TrueReview/reviews/)[View all reviews](https://www.capterra.com/p/210085/TrueReview/reviews/)

[](https://www.capterra.com/p/210085/TrueReview/)

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Overall Score

84/100

Popularity: 34/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.9

Customer Service

5.0

Features

4.9

Value for Money

4.8

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

15/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/149054/Brand24/)

## [Brand24](https://www.capterra.com/p/149054/Brand24/)

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)[View all reviews](https://www.capterra.com/p/149054/Brand24/reviews/)

[](https://www.capterra.com/p/149054/Brand24/)

Brand24 is a reputation management tool that enables you to react and engage quickly to real-time comments made about your company.

Overall Score

82/100

Popularity: 36/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.8

Features

4.4

Value for Money

4.5

Paid plans start at

$199.00Per Month

Free Trial

Free Version

Category Features

9/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/215815/Emitrr/)

## [Emitrr](https://www.capterra.com/p/215815/Emitrr/)

[4.8 (146)](https://www.capterra.com/p/215815/Emitrr/reviews/)[View all reviews](https://www.capterra.com/p/215815/Emitrr/reviews/)

[](https://www.capterra.com/p/215815/Emitrr/)

Automated texting for complete customer engagement and interaction.

Overall Score

82/100

Popularity: 33/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.8

Customer Service

5.0

Features

4.7

Value for Money

4.9

Paid plans start at

Not provided by the vendor

Category Features

11/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/121447/Sprout-Social/)

## [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

[4.4 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)[View all reviews](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

[](https://www.capterra.com/p/121447/Sprout-Social/)

Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free

Overall Score

82/100

Popularity: 39/50

Ratings: 43/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.3

Features

4.2

Value for Money

3.9

Paid plans start at

$199.00Per Month

Free Trial

Free Version

Category Features

9/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/178112/SocialSurvey/)

## [Experience.com](https://www.capterra.com/p/178112/SocialSurvey/)

[4.7 (89)](https://www.capterra.com/p/178112/SocialSurvey/reviews/)[View all reviews](https://www.capterra.com/p/178112/SocialSurvey/reviews/)

[](https://www.capterra.com/p/178112/SocialSurvey/)

Experience.con: Enhance CX, EX, & Reputation with AI-driven XMP for data-driven growth. Elevate your business!

Overall Score

80/100

Popularity: 33/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.5

Features

4.7

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

7/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/207701/Hibu/)

## [Hibu](https://www.capterra.com/p/207701/Hibu/)

[4.1 (77)](https://www.capterra.com/p/207701/Hibu/reviews/)[View all reviews](https://www.capterra.com/p/207701/Hibu/reviews/)

Reputation management that helps local businesses generate reviews, manage feedback, and build trust with potential customers.

Overall Score

80/100

Popularity: 37/50

Ratings: 43/50

Review Breakdown

Ease of Use

4.1

Customer Service

4.0

Features

4.0

Value for Money

3.7

Paid plans start at

$449.00Per Month

Free Trial

Free Version

Category Features

1/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/10006768/Whippy/)

## [Whippy](https://www.capterra.com/p/10006768/Whippy/)

[4.9 (83)](https://www.capterra.com/p/10006768/Whippy/reviews/)[View all reviews](https://www.capterra.com/p/10006768/Whippy/reviews/)

[](https://www.capterra.com/p/10006768/Whippy/)

All-in-one platform with messaging, AI agents, and VoIP — grow revenue faster without growing headcount.

Overall Score

80/100

Popularity: 32/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.8

Value for Money

4.8

Paid plans start at

$99.00Per Month

Free Trial

Free Version

Category Features

8/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/168823/SurveySparrow/)

## [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)[View all reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

[](https://www.capterra.com/p/168823/SurveySparrow/)

Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees.

Overall Score

78/100

Popularity: 32/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.3

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

8/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

## [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

[4.8 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)[View all reviews](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

[](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

Automated system to empower local businesses by generating new customers using referral marketing.

Overall Score

74/100

Popularity: 28/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.8

Features

4.7

Value for Money

4.6

Paid plans start at

$99.00Per Month

Free Trial

Free Version

Category Features

0/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/148516/Marketing-360/)

## [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

[4.5 (1135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)[View all reviews](https://www.capterra.com/p/148516/Marketing-360/reviews/)

[](https://www.capterra.com/p/148516/Marketing-360/)

Create a Free Account today. Manage, monitor, and get alerts for your business reviews.

Overall Score

70/100

Popularity: 29/50

Ratings: 41/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.6

Features

4.4

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

10/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/207396/GiveMe5-ai/)

## [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/)

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)[View all reviews](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

[](https://www.capterra.com/p/207396/GiveMe5-ai/)

AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.

Overall Score

68/100

Popularity: 20/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.7

Features

4.6

Value for Money

4.7

Paid plans start at

$119.00Per Month

Free Trial

Free Version

Category Features

16/20

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Reputation Management Software](https://www.capterra.com/reputation-management-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:January 5, 2026