--- title: "Best Reservations Software 2026 | Capterra" description: "Find the top Reservations software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/reservations-software/" page_type: "category" language: "en" --- # Best Reservations Software Last updated on July 29, 2026 How to find the right Reservations Software? Learn more from our team about Reservations Software pricing features and benefits in our Reservations Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is reservations software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 29, 2026 [Reservations software](https://www.capterra.com/reservations-software/) offers tools and functionalities that help hospitality businesses streamline their booking processes and manage reservation requests. It offers features such as booking (rooms, tables, vehicles, etc.), payment processing, availability checking, and calendar management. The software has wide applicability in the hospitality, real estate, and rental industries. Reservation software is related to [appointment scheduling](https://www.capterra.com/appointment-scheduling-software/), [hospitality property management](https://www.capterra.com/hospitality-property-management-software/), and [registration software](https://www.capterra.com/registration-software/). * * * For more information consult our [Reservations Buyers Guide](#buyers-guide-content) ## Fresha Rating: 4.8 out of 5 (1,447 reviews) Profile: [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fresha is the world’s #1 booking software for salons, spas and wellness businesses, trusted by 450,000+ professionals across the globe. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and efficient user experience - Highly customizable and organized interface Cons: - Occasional technical glitches and lags - Opaque and increasing fee structure #### Starting price Starting price: $14.95 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.6 rating - Mobile Access: 4.3 rating - Appointment Management: 4.1 rating - Calendar Management: 4.1 rating #### Lowest rated features - Booking Management: 4.1 rating - Website Integration: 3.8 rating - Reminders: 3.0 rating - Payment Processing: 4.1 rating #### Feature-related review snippet Reviewer: Bianca P. Reviewer details: Consumer Services, 1-10 employees Published: September 22, 2025 > "Easy to set up with a simple interface." ### Gallery tab Ease of use: 4.8 out of 5 (1,447 reviews) #### Related review snippet Reviewer: Andie T. Reviewer details: Education Management, 51-200 employees Published: April 10, 2026 > "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer support." ### Integrations tab Fresha connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/142138/Shedul-com/#integrations) #### Most popular integrations - Meta for Business: 4.3 rating #### Integrations-related review snippet Reviewer: Freddy P. Reviewer details: Cosmetics, 1-10 employees Published: October 6, 2023 > "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well as the updates Fresha is frequently coming up with." --- ## SimplyBook.me Rating: 4.6 out of 5 (1,285 reviews) Profile: [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Online Booking Reservation System with reminders for all service companies! Let your clients book themselves online! #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Flexible and automated scheduling - Simple and intuitive platform Cons: - Limited and confusing payments - Recurring technical problems #### Starting price Starting price: €9.90 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.6 rating - Calendar Management: 4.4 rating - Mobile Access: 4.6 rating - Appointment Management: 4.7 rating #### Lowest rated features - Reporting/Analytics: 3.1 rating - Booking Notes: 3.2 rating - Group Reservations: 3.4 rating - Payment Processing: 4.2 rating #### Feature-related review snippet Reviewer: thanasis F. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: September 6, 2024 > "Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started." ### Gallery tab Ease of use: 4.3 out of 5 (1,285 reviews) #### Related review snippet Reviewer: Elizabeth G. Reviewer details: Research, 11-50 employees Published: July 26, 2026 > "The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward the booking process is from their phones or computers." ### Integrations tab SimplyBook.me connects with 26+ software tools. [See all integrations](https://www.capterra.com/p/140086/Simplybook-me/#integrations) #### Most popular integrations - PayPal: 5.0 rating - WordPress: 4.8 rating - Microsoft Teams: 4.5 rating - Google Analytics 360: 4.7 rating - Instagram: 4.6 rating - Google Calendar: 4.8 rating #### Integrations-related review snippet Reviewer: Annemie V. Reviewer details: Graphic Design, Self-employed Published: July 4, 2023 > "Widget code for every service in every category, full integration on your website- Huge number of features-" --- ## Booqable Rating: 4.8 out of 5 (1,180 reviews) Profile: [Booqable](https://www.capterra.com/p/138689/Booqable/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Rental software to manage inventory, bookings, payments, and documents. Trusted by 8,000+ rental businesses worldwide. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Responsive and helpful assistance - Intuitive and accessible platform Cons: - Contract and document limitations - Occasional glitches and slowdowns #### Starting price Starting price: $29.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Inventory Management: 4.8 rating - Online Booking: 4.8 rating - Billing & Invoicing: 4.5 rating - Payment Processing: 4.6 rating #### Lowest rated features - Mobile Access: 4.4 rating - Third-Party Integrations: 4.5 rating - Calendar Management: 4.6 rating - Activity Dashboard: 4.5 rating #### Feature-related review snippet Reviewer: Gianmarco P. Reviewer details: Events Services, Self-employed Published: March 31, 2026 > "With Bookable, I benefit not only from a platform that is simpler to use, intuitive, fast, and straightforward — the process of uploading the products in my catalogue is extremely quick — but also from a well-designed mobile app that allows me to manage everything easily while I’m on the go." ### Gallery tab Ease of use: 4.8 out of 5 (1,180 reviews) #### Related review snippet Reviewer: Yash P. Reviewer details: Entertainment, Self-employed Published: July 27, 2026 > "The inventory management system helps us keep track of our rental items, availability, and bookings in real time, which has significantly reduced scheduling errors." ### Integrations tab Booqable connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/138689/Booqable/#integrations) #### Most popular integrations - PayPal: 4.9 rating - Mailchimp: 4.5 rating - WordPress: 4.7 rating - Shopify: 4.5 rating - Google Calendar: 3.8 rating - Squarespace: 4.8 rating #### Integrations-related review snippet Reviewer: Marisabel P. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: November 27, 2025 > "The checkout process for my customers looks professional and smooth, and the integration with Stripe and my website works perfectly." --- ## Booker Rating: 4.1 out of 5 (981 reviews) Profile: [Booker](https://www.capterra.com/p/90708/Booker/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.1 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Accessible and customizable interface - Quick onboarding and training resources Cons: - Frequent glitches and outages - Unreliable payment processing integration #### Starting price Starting price: $139.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.3 rating - Calendar Management: 4.6 rating - Appointment Management: 4.2 rating - Booking Management: 3.6 rating #### Lowest rated features - Calendar Sync: 3.0 rating - Billing & Invoicing: 3.7 rating - Inventory Management: 5.0 rating - Payment Processing: 5.0 rating #### Feature-related review snippet Reviewer: Emily D. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: June 19, 2025 > "It was relatively easy to navigate and for the most part, clients had minimal issues when booking." ### Gallery tab Ease of use: 4.1 out of 5 (981 reviews) #### Related review snippet Reviewer: ABDERRAHMANE E. Reviewer details: Telecommunications, 5,001-10,000 employees Published: April 22, 2026 > "I really like the security system when you can use it safely,it allows you to feel free and no hacks that can get close to your informations." ### Integrations tab Booker connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/90708/Booker/#integrations) #### Most popular integrations - Mailchimp: 3.0 rating - Google Analytics 360: 4.7 rating - Google Calendar: 4.8 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Keap: 4.1 rating - Clover: 4.0 rating --- ## Booksy Biz Rating: 4.4 out of 5 (481 reviews) Profile: [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Booksy Biz: All-in-one booking and management platform for beauty pros. Save time, get discovered, and stay fully booked with Booksy. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Efficient client organization system - Streamlined and intuitive platform Cons: - Payment processing frustrations - Account management complications #### Starting price Starting price: $29.99 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.7 rating - Online Booking: 4.1 rating - Appointment Management: 4.5 rating - Calendar Management: 4.8 rating #### Lowest rated features - Payment Processing: 1.0 rating - Promotions Management: 1.0 rating - Booking Notes: 3.3 rating - Reporting/Analytics: 3.0 rating #### Feature-related review snippet Reviewer: Brian S. Reviewer details: Cosmetics, Self-employed Published: October 24, 2025 > "Customization options, features, scheduling and appointment management are what I like about the booksy app" ### Gallery tab Ease of use: 4.4 out of 5 (481 reviews) #### Related review snippet Reviewer: Emely C. Reviewer details: Consumer Services, Self-employed Published: November 18, 2025 > "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how simple it is to book appointments." ### Integrations tab Booksy Biz connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/142741/Booksy/#integrations) #### Most popular integrations - Instagram: 4.6 rating - Meta for Business: 1.0 rating - Google Maps: 4.7 rating #### Integrations-related review snippet Reviewer: John G. Reviewer details: Consumer Services, Self-employed Published: October 3, 2025 > "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new clients to your business, albeit a little pricey." --- ## BookyWay Rating: 4.7 out of 5 (321 reviews) Profile: [BookyWay](https://www.capterra.com/p/244796/gymtrainer/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? The simplest and economical booking app for every business. With BookyWay you can manage easily all your appointments #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €1.50 Pricing details: Usage Based, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.9 rating - Booking Management: 5.0 rating - Mobile Access: 4.5 rating - Calendar Management: 4.7 rating #### Lowest rated features - Payment Processing: 3.9 rating - Promotions Management: 3.0 rating - Calendar Sync: 4.3 rating - Event Scheduling: 4.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (321 reviews) #### Related review snippet Reviewer: Stefano C. Reviewer details: Business Supplies and Equipment, 1-10 employees Published: October 28, 2024 > "The mobile app is user friendly and a great benefit for customers." --- ## Bookedin Rating: 4.6 out of 5 (298 reviews) Profile: [Bookedin](https://www.capterra.com/p/224018/BookedIN/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? We make booking appointments and classes online a breeze for both you & your clients! #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Calendar Management: 5.0 rating - Online Booking: 5.0 rating - Appointment Management: 4.8 rating - Booking Management: 4.8 rating #### Lowest rated features - Payment Processing: 3.7 rating - Customer Support: 3.0 rating - Mobile Access: 4.5 rating - Calendar Sync: 4.5 rating #### Feature-related review snippet Reviewer: Prue H. Reviewer details: Health, Wellness and Fitness, Self-employed Published: August 1, 2022 > "I like how easy and user friendly it is." ### Gallery tab Ease of use: 4.6 out of 5 (298 reviews) #### Related review snippet Reviewer: Tim A. Reviewer details: Music, 1-10 employees Published: October 15, 2024 > "Bookedin allows all of our employees real time knowledge of our calendar bookings at any given time or location." ### Integrations tab Bookedin connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/224018/BookedIN/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 4.6 rating - Microsoft 365: 5.0 rating - Wix: 4.4 rating - Instagram: 5.0 rating - Google Calendar: 4.7 rating #### Integrations-related review snippet Reviewer: Jessica Z. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: May 2, 2024 > "Its been very easy to integrate into my business and love i can have up to date schedule at my fingertips with the app." --- ## Bookerville Rating: 4.9 out of 5 (204 reviews) Profile: [Bookerville](https://www.capterra.com/p/118312/Bookerville/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? For multi-property managers, resorts, B&Bs, vacation rental owners. The best value in the industry. Discover what you've been missing! #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $66.55 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.9 rating - Payment Processing: 4.8 rating - Email Templates: 4.7 rating - Customizable Templates: 5.0 rating #### Lowest rated features - Customizable Reports: 4.8 rating - Access Controls/Permissions: 5.0 rating - API: 5.0 rating - Booking Management: 5.0 rating #### Feature-related review snippet Reviewer: Gene G. Reviewer details: Hospitality, 1-10 employees Published: December 8, 2023 > "Deployment of the service was a whole lot easier and user friendly than others I tried before." ### Gallery tab Ease of use: 4.8 out of 5 (204 reviews) #### Related review snippet Reviewer: Patricia D. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: January 21, 2026 > "The interface is straightforward, customer support is responsive, and it handles the essentials without unnecessary complication. While I do wish it had more advanced automation and dynamic pricing features, Bookerville has been a solid, reliable system that makes day-to-day management much easier." ### Integrations tab Bookerville connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/118312/Bookerville/#integrations) #### Most popular integrations - PayPal: 5.0 rating - authorize.net: 4.8 rating --- ## Bookwhen Rating: 4.9 out of 5 (179 reviews) Profile: [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The Online Booking System that keeps things simple. Used by 1000s of happy businesses across the world. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: kate C. Reviewer details: Sports, 1-10 employees Published: December 6, 2022 > "Easy and quick to use, inexpensive." ### Features tab #### Highest rated features - Online Booking: 4.9 rating - Payment Processing: 4.7 rating - Calendar Sync: 4.7 rating - Booking Management: 5.0 rating #### Lowest rated features - Promotions Management: 3.0 rating - Event Scheduling: 5.0 rating - Group Reservations: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Rick B. Reviewer details: Sports, 1-10 employees Published: May 20, 2021 > "It's just a nice simple system, that ticks every box." ### Gallery tab Ease of use: 4.7 out of 5 (179 reviews) #### Related review snippet Reviewer: Aries M. Reviewer details: Retail, 1-10 employees Published: July 9, 2024 > "Overall, Bookwhen definitely simplifies our booking process." ### Integrations tab Bookwhen connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/157881/Bookwhen/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Google Analytics 360: 4.7 rating - Stripe: 4.8 rating - Worldpay for Enterprise: 3.3 rating #### Integrations-related review snippet Reviewer: Kat N. Reviewer details: Education Management, 1-10 employees Published: February 25, 2021 > "It's so easy to upload courses, add extra dates etc." --- ## Tokeet Rating: 3.7 out of 5 (147 reviews) Profile: [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All the tools & features you need to grow your vacation rental business. Channel management, rental automation, owner management & more #### Rating breakdown - Ease of Use: 3.7 out of 5 - Customer Service: 3.8 out of 5 - Features: 3.7 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $9.99 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Sohaan J. Reviewer details: Computer Software, Self-employed Published: February 28, 2024 > "My experience was quite nice and I got a lot of value from Tokeet." ### Features tab #### Most popular features - Online Booking: Available - Payment Processing: Available - Calendar Management: Available - Booking Management: Available - Customer Support: Available - Mobile Access: Not available - Rate Management: Available - Inventory Management: Not available - Reporting/Analytics: Not available - Group Reservations: Not available - Booking Notes: Not available - Activities Booking: Not available #### Feature-related review snippet Reviewer: Martin L. Reviewer details: Hospitality, 1-10 employees Published: June 16, 2022 > "The fact that it is customizable with different apps so you can Taylor it to your needs." ### Gallery tab Ease of use: 3.7 out of 5 (147 reviews) #### Related review snippet Reviewer: Nikola P. Reviewer details: Real Estate, Self-employed Published: November 7, 2024 > "Also, it has a great set of features to help me with my small business." ### Integrations tab Tokeet connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/155340/Tokeet/#integrations) #### Most popular integrations - PayPal: 5.0 rating - Stripe: 4.3 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Allan M. Reviewer details: Real Estate, 1-10 employees Published: September 20, 2022 > "Very easy to implement and integrate." --- ## AvaiBook Rating: 4.2 out of 5 (139 reviews) Profile: [AvaiBook](https://www.capterra.com/p/176921/Vacation-rental-software/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? With our booking engine for vacation rentals, multiply your sales by receiving online bookings from your website and portals. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €17.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.3 rating - Payment Processing: 4.4 rating - Booking Management: 4.8 rating - Calendar Management: 4.0 rating #### Lowest rated features - Customer Support: 2.9 rating - Dynamic Pricing: 3.2 rating - Mobile Access: 4.0 rating - Channel Management: 3.0 rating ### Gallery tab Ease of use: 4.1 out of 5 (139 reviews) #### Related review snippet Reviewer: Paulo K. Reviewer details: Hospitality, 1-10 employees Published: February 19, 2026 > "Before payment, communication was quick and proactive." --- ## Bookafy Rating: 4.7 out of 5 (138 reviews) Profile: [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fully branded white label appointment scheduling for enterprise or resellers integrating scheduling into an existing platform. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $9.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customer Database: 5.0 rating - Calendar Management: 4.0 rating - Mobile Access: 4.0 rating - Appointment Management: 3.0 rating #### Feature-related review snippet Reviewer: Fernando L. Reviewer details: Electrical/Electronic Manufacturing, 1-10 employees Published: August 14, 2023 > "As a frequent user, I find the interface very useful for making appointments and managing availability in a very easy way." ### Gallery tab Ease of use: 4.5 out of 5 (138 reviews) #### Related review snippet Reviewer: Suman K. Reviewer details: Information Technology and Services, 10,001+ employees Published: June 25, 2026 > "In conclusion Bookafy is a reliable tool to use, that helps streamline your business through better scheduling and some minimal insights into how your business could grow. While it's not an analytics powerhouse, for straightforward online scheduling it's hard to fault Bookafy." ### Integrations tab Bookafy connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/#integrations) #### Most popular integrations - WordPress: 5.0 rating - GoTo Meeting: 4.4 rating - Microsoft Teams: 4.5 rating - Wix: 5.0 rating - Webex Suite: 4.4 rating - Google Calendar: 5.0 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Microsoft Outlook: 4.5 rating --- ## ConvertDirect Booking Engine Rating: 4.7 out of 5 (134 reviews) Profile: [ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? High conversion Booking Engine for operators of Hotels, B&Bs, Motels, Apartments and Resorts. Fully branded to your website to attract #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $80.00 Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Online Booking: 5.0 rating - Booking Management: 4.0 rating - Booking Notes: 4.0 rating - Channel Management: 4.0 rating #### Lowest rated features - Group Reservations: 4.0 rating - Payment Processing: 4.0 rating - Promotions Management: 4.0 rating - Rate Management: 4.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (134 reviews) ### Integrations tab ConvertDirect Booking Engine connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Stripe: 4.6 rating --- ## BookSteam Rating: 4.7 out of 5 (121 reviews) Profile: [BookSteam](https://www.capterra.com/p/133845/BookSteam/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Online Reservations made easy! #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $19.95 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Online Booking: Available - Payment Processing: Available - Calendar Management: Available - Booking Management: Available - Customer Support: Available - Mobile Access: Available - Rate Management: Not available - Inventory Management: Available - Reporting/Analytics: Available - Group Reservations: Available - Booking Notes: Available - Activities Booking: Available ### Gallery tab Ease of use: 4.7 out of 5 (121 reviews) #### Related review snippet Reviewer: Janice W. Reviewer details: Civic & Social Organization, 11-50 employees Published: January 16, 2025 > "The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged." ### Integrations tab BookSteam connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/133845/BookSteam/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Mailchimp: 4.7 rating - Google Calendar: 5.0 rating - Stripe: 4.0 rating - Microsoft Outlook: 4.5 rating - Twilio: 5.0 rating --- ## Yanolja Cloud Solution Booking Engine Rating: 4.5 out of 5 (120 reviews) Profile: [Yanolja Cloud Solution Booking Engine](https://www.capterra.com/p/135676/eZee-Reservation/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Booking Engine by Yanolja Cloud Solution enables hotels to capture direct bookings with real-time availability and secure payments. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.6 rating - Third-Party Integrations: 4.7 rating - Customer Support: 4.1 rating - Payment Processing: 3.9 rating #### Lowest rated features - Group Reservations: 3.7 rating - Booking Notes: 3.5 rating - Rate Management: 4.2 rating - CRM: 4.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (120 reviews) #### Related review snippet Reviewer: Nikhil D. Reviewer details: Hospitality, 1-10 employees Published: February 11, 2025 > "The reservation process is very easy and it’s really well organised layout" ### Integrations tab Yanolja Cloud Solution Booking Engine connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/135676/eZee-Reservation/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Google Analytics 360: 4.7 rating - Meta for Business: 4.4 rating - authorize.net: 4.5 rating --- ## Bookeo Rating: 4.3 out of 5 (103 reviews) Profile: [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Powerful reservations system for Appointments, Classes & Courses, Tours & Activities. Free 30-day trial, no credit card. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $14.95 Pricing details: Other, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Greg G. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: April 24, 2024 > "There are other softwares that are specifically created for the counseling industry, and I still find that Bookeo is the best value for its extensive capabilities." ### Features tab #### Highest rated features - Online Booking: 4.6 rating - Booking Management: 3.7 rating - Calendar Management: 4.8 rating - Payment Processing: 4.8 rating #### Lowest rated features - Appointment Management: 3.7 rating - Mobile Access: 4.0 rating - Customer Database: 4.2 rating - Customer Support: 4.5 rating ### Gallery tab Ease of use: 4.1 out of 5 (103 reviews) #### Related review snippet Reviewer: MICHAEL A. Reviewer details: Warehousing, 51-200 employees Published: January 5, 2026 > "I liked the ability to use any device to book appointments, and the ability to sync with my other calenders" ### Integrations tab Bookeo connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/117299/Bookeo/#integrations) #### Most popular integrations - PayPal: 4.5 rating - Mailchimp: 4.5 rating - Google Workspace: 4.7 rating - Gmail: 4.8 rating - Google Calendar: 5.0 rating - Square Point of Sale: 5.0 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Google Ads: 4.4 rating --- ## Now Book It Rating: 4.9 out of 5 (101 reviews) Profile: [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Now Book It helps venues manage reservations, optimize table usage, and enhance customer experiences with real-time booking updates. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.9 rating - Booking Management: 4.8 rating - Website Integration: 4.9 rating - Payment Processing: 4.8 rating #### Lowest rated features - Mobile Access: 4.2 rating - Generative AI: 3.5 rating - Event Scheduling: 4.6 rating - AI Copilot: 4.3 rating #### Feature-related review snippet Reviewer: Charlie S. Reviewer details: Hospitality, 51-200 employees Published: April 13, 2026 > "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs" ### Gallery tab Ease of use: 4.8 out of 5 (101 reviews) #### Related review snippet Reviewer: Daniel R. Reviewer details: Hospitality, 11-50 employees Published: April 21, 2026 > "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team." ### Integrations tab Now Book It connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/220182/Now-Book-It/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Instagram: 5.0 rating - Stripe: 4.7 rating - eWay-CRM: 4.5 rating - Lightspeed: 4.0 rating - Google My Business Post Scheduler: 4.6 rating #### Integrations-related review snippet Reviewer: Olivier L. Reviewer details: Hospitality, 51-200 employees Published: June 6, 2025 > "The table management, customer database, voucher system, and POS integration are working in unisson." --- ## Bookinglayer Rating: 4.7 out of 5 (77 reviews) Profile: [Bookinglayer](https://www.capterra.com/p/133291/Bookinglayer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bookinglayer is an all-in-one booking management system designed for businesses that sell experiences alongside accommodations. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $265.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 4.5 rating - Payment Processing: 4.3 rating - Customer Support: 4.2 rating - Group Reservations: 4.7 rating #### Lowest rated features - Mobile Access: 3.5 rating - Inventory Management: 4.0 rating - Booking Notes: 4.5 rating - Calendar Management: 4.5 rating ### Gallery tab Ease of use: 4.6 out of 5 (77 reviews) #### Related review snippet Reviewer: Juan C. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: February 26, 2026 > "The system is reliable, has good granularity with permissions, is very extensible, at the same time to be able to make the best out of it the good support provided is paramount." ### Integrations tab Bookinglayer connects with 28+ software tools. [See all integrations](https://www.capterra.com/p/133291/Bookinglayer/#integrations) #### Most popular integrations - PayPal: 5.0 rating - Mailchimp: 4.7 rating - HubSpot CRM: 4.5 rating - Stripe: 5.0 rating - Zapier: 4.7 rating - Intercom: 4.5 rating - Google Ads: 4.4 rating - tawk.to: 4.6 rating - Lightspeed: 3.9 rating --- ## The Flybook Rating: 4.6 out of 5 (64 reviews) Profile: [The Flybook](https://www.capterra.com/p/154169/The-Flybook/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All-in-one reservation system for managing lodging, tours, rentals, and tickets, made for complex outdoor and adventure-based operators #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customer Support: 4.9 rating - Online Booking: 4.9 rating - Payment Processing: 4.8 rating - Booking Notes: 4.7 rating #### Lowest rated features - Promotions Management: 2.3 rating - Inventory Management: 3.7 rating - Reporting/Analytics: 4.3 rating - CRM: 4.3 rating #### Feature-related review snippet Reviewer: Blake M. Reviewer details: Sports, 1-10 employees Published: April 6, 2022 > "We love that customers can book on our website for guided fishing trips, kayak rentals, multi-day trips, and more." ### Gallery tab Ease of use: 4.3 out of 5 (64 reviews) #### Related review snippet Reviewer: Sami S. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: April 13, 2022 > "For our business I schedule activities often and I like that I can create different terminal experiences for an individual that signs up alone and for a group of people that are signing up." ### Integrations tab The Flybook connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/154169/The-Flybook/#integrations) #### Most popular integrations - Slack: 5.0 rating - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 5.0 rating - Google Analytics 360: 4.7 rating - HubSpot CRM: 4.5 rating - Google Calendar: 4.8 rating - Stripe: 4.6 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating --- ## BookingSync Rating: 4.4 out of 5 (56 reviews) Profile: [BookingSync](https://www.capterra.com/p/114051/BookingSync/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Your partner for an easy, safe, and more profitable vacation rental business. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Booking Management: 5.0 rating - Mobile Access: 4.0 rating - Website Integration: 4.0 rating - Availability Management: 5.0 rating #### Lowest rated features - Channel Management: 5.0 rating - Promotions Management: 5.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (56 reviews) #### Related review snippet Reviewer: Francois C. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: October 15, 2024 > "Additionally, the detailed analytics and reliable customer support provide valuable insights and assistance, enhancing overall property management efficiency." ### Integrations tab BookingSync connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/114051/BookingSync/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - PayPal: 4.6 rating - Mailchimp: 4.5 rating - Gmail: 4.8 rating - QuickBooks Online: 4.3 rating - Stripe: 5.0 rating #### Integrations-related review snippet Reviewer: Francois C. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: October 15, 2024 > "The seamless integration with multiple booking channels makes managing listings effortless." --- ## Booxi Rating: 4.7 out of 5 (53 reviews) Profile: [Booxi](https://www.capterra.com/p/143085/booxi/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Appointment scheduling software built for Enterprise. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Online Booking: 1.0 rating - Payment Processing: 1.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (53 reviews) #### Related review snippet Reviewer: Justin R. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: April 5, 2021 > "The text and email automatic function is so nice for our customers. " ### Integrations tab Booxi connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/143085/booxi/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Microsoft 365: 4.6 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating - Salesforce Service Cloud: 4.5 rating - SendGrid: 4.2 rating - Salesforce Marketing Cloud: 4.2 rating - Salesforce Platform: 4.4 rating - Shopify POS: 4.6 rating --- ## Newbook Rating: 4.5 out of 5 (46 reviews) Profile: [Newbook](https://www.capterra.com/p/144942/NewBook/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Storable Newbook's leading reservation software can help you increase your revenue direct bookings by up to 600%! #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $150.00 Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Online Booking: 5.0 rating - Payment Processing: 5.0 rating - Rate Management: 4.3 rating - Customer Support: 5.0 rating #### Lowest rated features - Access Controls/Permissions: 1.0 rating - Availability Management: 1.0 rating - Customizable Branding: 1.0 rating - Customizable Templates: 1.0 rating #### Feature-related review snippet Reviewer: Samantha T. Reviewer details: Hospitality, 1-10 employees Published: January 11, 2022 > "The interface was the most user friendly of all those we looked at. Plus it has depth of functionality that other systems didn't have." ### Gallery tab Ease of use: 4.4 out of 5 (46 reviews) #### Related review snippet Reviewer: Phyllis B. Reviewer details: Civic & Social Organization, 11-50 employees Published: April 26, 2024 > "Perfect for hiring rooms at our community centre." ### Integrations tab Newbook connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/144942/NewBook/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Slack: 4.7 rating - Google Analytics 360: 4.7 rating - Stripe: 5.0 rating - Xero: 5.0 rating - Meta for Business: 4.4 rating #### Integrations-related review snippet Reviewer: Ben B. Reviewer details: Hospitality, 51-200 employees Published: January 10, 2022 > "API allows custom integrations which is great." --- ## bookingkit Rating: 4.2 out of 5 (45 reviews) Profile: [bookingkit](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Europe’s leading booking, marketing & administration suite for operators. 6,000+ activity providers in 11 countries trust our solution. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.0 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Website Integration: 5.0 rating - Appointment Management: 3.7 rating - Online Booking: 3.7 rating - Customer Support: 2.8 rating #### Lowest rated features - Billing & Invoicing: 2.3 rating - Payment Processing: 2.8 rating - Activity Dashboard: 1.0 rating - Inventory Management: 1.0 rating ### Gallery tab Ease of use: 4.0 out of 5 (45 reviews) #### Related review snippet Reviewer: Ricardo Alexandre P. Reviewer details: Entertainment, 1-10 employees Published: March 5, 2021 > "Integrations with OTAs are easy as 1 click." --- ## Bookster Rating: 4.6 out of 5 (44 reviews) Profile: [Bookster](https://www.capterra.com/p/151130/Bookster/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Attract more bookings with SEO, email, social, direct channels & PMS. Try Bookster free or book a demo to grow your holiday rentals. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: £25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Channel Management: 4.7 rating - Payment Processing: 4.7 rating - Calendar Management: 5.0 rating - Online Booking: 5.0 rating #### Lowest rated features - Customer History: 4.0 rating - Mobile Access: 4.0 rating - Billing & Invoicing: 5.0 rating - Booking Management: 5.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (44 reviews) #### Related review snippet Reviewer: Daisy C. Reviewer details: Hospitality, 1-10 employees Published: May 23, 2025 > "The integration with our website and various booking channels has been seamless, saving us loads of time." ### Integrations tab Bookster connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/151130/Bookster/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 5.0 rating - Google Analytics 360: 4.7 rating - Google Calendar: 4.8 rating - Stripe: 5.0 rating - Campaign Monitor by Marigold: 4.5 rating #### Integrations-related review snippet Reviewer: Daisy C. Reviewer details: Hospitality, 1-10 employees Published: May 23, 2025 > "The integration with our website and various booking channels has been seamless, saving us loads of time." --- ## FlexBooker Rating: 4.7 out of 5 (42 reviews) Profile: [FlexBooker](https://www.capterra.com/p/132157/FlexBooker/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Drive more customers to your business with FlexBooker, the beautifully simple way to accept online bookings. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Online Booking: Available - Payment Processing: Available - Calendar Management: Available - Booking Management: Available - Customer Support: Available - Mobile Access: Available - Rate Management: Not available - Inventory Management: Not available - Reporting/Analytics: Available - Group Reservations: Not available - Booking Notes: Not available - Activities Booking: Not available #### Feature-related review snippet Reviewer: Belinda G. Reviewer details: Professional Training & Coaching, 1-10 employees Published: March 17, 2021 > "The software is very intuitive and offers additional features such as color coding services and pre-written email and SMS communications" ### Gallery tab Ease of use: 4.6 out of 5 (42 reviews) #### Related review snippet Reviewer: Andrew L. Reviewer details: Medical Practice, 501-1,000 employees Published: October 13, 2022 > "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features." ### Integrations tab FlexBooker connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/132157/FlexBooker/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Mailchimp: 4.5 rating - Microsoft 365: 4.6 rating - Google Analytics 360: 4.7 rating - Google Calendar: 5.0 rating - Stripe: 4.0 rating #### Integrations-related review snippet Reviewer: Andrew L. Reviewer details: Medical Practice, 501-1,000 employees Published: October 13, 2022 > "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features." --- Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (113) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activities Booking AI Copilot Booking Management Booking Notes Calendar Management CRM Customer Support Generative AI Group Reservations Inventory Management Mobile Access Online Booking Payment Processing Promotions Management Rate Management Reporting/Analytics Third Party Booking Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Appointment Scheduling Software](https://www.capterra.com/appointment-scheduling-software/)[Hospitality Property Management Software](https://www.capterra.com/hospitality-property-management-software/)[Registration Software](https://www.capterra.com/registration-software/)[Restaurant Management Software](https://www.capterra.com/restaurant-management-software/)[Tour Operator Software](https://www.capterra.com/tour-operator-software/)[Travel Agency Software](https://www.capterra.com/travel-agency-software/)[Airline Reservation System Software](https://www.capterra.com/airline-reservation-system-software/) I'm looking for Reservations Software that is: [Free](https://www.capterra.com/reservations-software/s/free/)[For Small Businesses](https://www.capterra.com/reservations-software/s/small-businesses/) Table of Contents - [The benefits of reservations software](#the-benefits-of-reservations-software) - [Typical features of reservation software](#typical-features-of-reservation-software) - [The cost of reservation software](#the-cost-of-reservation-software) - [Considerations when purchasing reservation software](#considerations-when-purchasing-reservation-software) - [Relevant reservation software trends](#relevant-reservation-software-trends) ## The benefits of reservations software As an owner/manager of a reservations-based business, reservations software allows you to set up a flawless, user-friendly booking system. Some of the key benefits of implementing reservation software are: - **24/7 availability for bookings/reservations:** With a well-implemented reservation system in place, your business can accept bookings 24 hours a day, seven days a week. Customers can access your online portal or use partnered booking platforms to make reservations anywhere, at any time. - **Avoid booking errors:** One of the main advantages of reservations software is avoiding incorrect reservations or double-booking. With a centralized reservations system in place, everyone will have the latest information regarding room availability or rentals. - **Automate booking processes:** Reservations software automates the entire booking cycle, from booking requests through payments. Property owners/managers can streamline various operations in the reservations process, such as handling customer inquiries, accepting payments, and managing calendars. A rule-based system lets users set up automated workflows, which allow things like guests automatically receiving booking confirmation via text or email once payment is received. * * * ## Typical features of reservation software - **Online booking:** Accept booking requests online and process them based on availability. - **Payment processing:** Accept and process payments, and share receipts with customers. - **Group reservations:** Make arrangements for groups who request reservations at the same time. - **Booking notes:** Capture requests made by customers during the reservation process and share these notes with staff members. - **Customer support:** Provide support to customers via phone, live chat, or email. * * * ## The cost of reservation software Most products in the market are priced on a per unit (room), per month basis, and can be divided into three pricing tiers based on their starting price. **Price ranges\*:** - $0 - $3 - $3 - $19 - $19+ _\*The pricing included is for the entry-level/lowest priced offerings found on vendor websites on May 31, 2019. These ranges correspond to the 25th, 75th, and 100th percentile of the pricing information gathered from vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as courier and package handling, housekeeping, and expense management. * * * ## Considerations when purchasing reservation software - **Figure out what you need:** Reservations software vendors offer a broad range of basic and premium features. Your feature requirements will be unique based on your business size and type. Basic features such as real-time booking with payment support are fairly standard, while premium features like built-in marketing automation, multi-currency payment gateways, and integration with existing applications may not be necessary. Make a list of your “must-have” and “good-to-have” features before setting building your vendor shortlist. - **Integration with existing systems:** Reservations software may not be the first or only tool you use, so it’s important that it integrates with your existing technology tools. Before making a purchase, confirm that the reservations software you pick fully integrates with your [POS](https://www.capterra.com/point-of-sale-software/), [database](https://www.capterra.com/database-management-software/), and [compliance management software](https://www.capterra.com/compliance-software/), to name a few. - **Buy reservations software or build your own:** The decision to go with third-party software or develop a system in-house depends on the complexities of your reservation/booking process and desired customization level. In-house developed software can be aligned to your existing interface and functionality requirements, but demands significant time and money. On the other hand, third-party reservations software (especially cloud-deployed systems) can be implemented within a few hours at a reasonable price, but may offer lesser customizability. * * * ## Relevant reservation software trends - [**Chatbots are transforming the booking process:**](https://www.capterra.com/resources/top-5-small-business-tech-trends/) Chatbots (AI-backed conversational interfaces) are transforming the way booking inquiries are received and answered. Chatbots can replace or significantly reduce the need for staff to handle customer inquiries, and can address queries without human intervention. According to Humley, more than [two-thirds of Americans](https://www.hotelmanagement.net/tech/study-80-percent-consumers-positive-about-chatbots) would like to use chatbots to improve their online travel experience. - **Predictive intelligence will help improve the guest experience:** Reservations software includes tools that capture a variety of customer details. According to Zebra Technologies, [49% of hotel and resort owners](https://www.zebra.com/content/dam/zebra_new_ia/en-us/solutions-verticals/vertical-solutions/hospitality/white-papers/hospitality-vision-study-2016-en-us.pdf) are looking for ways to turn guest data into business-relevant insights that can enhance guests’ in-stay experience and improve customer loyalty. Most reservations software vendors have started (or will start) offering predictive analytics capabilities bundled with their solutions. * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s directory](https://www.capterra.com/reservations-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/reservations-software/) that offer them. The following sources were used for this document: - [Top 5 Tech Trends for Small Business, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: June 3, 2019) - [Study: 80 percent of consumers positive about chatbots, Hotel Management](https://www.hotelmanagement.net/tech/study-80-percent-consumers-positive-about-chatbots) (Date accessed: June 3, 2019) - [High Tech for High Touch: 2016 Hospitality Vision Study, Zebra](https://www.zebra.com/content/dam/zebra_new_ia/en-us/solutions-verticals/vertical-solutions/hospitality/white-papers/hospitality-vision-study-2016-en-us.pdf) (Date accessed: June 3, 2019)