innRoad vs HGTS Web Reservations Manager

Starting Price

$200.00/month

Not provided by vendor

Best For

innRoad is a cloud-based PMS designed to meet the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. Serving the United States, Canada and the UK.

We service ground transportation operators across four key verticals including shared ride, limousine/private car, charters, and tour/activity operators.

Rating


4.5 / 5
(171)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 499

10 - 1000+

Ease of Use


4.4 / 5


  • "It is pretty user friendly and we have had great success training the new staff that have come on board without any issue."

  • "I love the ease of use that InnRoad provides. I can maneuver all over the website without having difficulty figuring out what each tab describes."


5 / 5


Customer Support


4.6 / 5


  • "It is pretty easy once you learn how to use it, when you have never used it before. And the help desk is really good about helping you."

  • "You can make it as simple as you like or as detailed. The customer service is excellent and always ready to help."


5 / 5


Features & Functionality


4.4 / 5


  • "We are new to innRoad, but so far our experience has been great. The support in helping us get started and navigate the site has been phenomenal."

  • "Customer support is quite capable and impressive given the large number of smaller businesses they're serving and supporting."


5 / 5


Value for Money


4.4 / 5


  • "Ease of use and excellent training support helps users get up and running quickly. Competitive pricing helps small properties remain profitable."

  • "This system is close to perfect for our small inns and the pricing structure is ideal in comparison to other PMS systems."


5 / 5


Product Features

  • check Activities Booking
  • check Booking Notes
  • check CRM
  • check Customer Support
  • check Group Reservations
  • check Promotions Management
  • check Rate Management
  • check Room Booking Management
  • check Third Party Booking
  • check Activities Booking
  • check Booking Notes
  • close CRM
  • check Customer Support
  • check Group Reservations
  • check Promotions Management
  • close Rate Management
  • close Room Booking Management
  • check Third Party Booking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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innRoad vs HGTS Web Reservations Manager

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