Cloudbeds vs FCS Concierge

Starting Price

Not provided by vendor Not provided by vendor

Best For

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.

Single Property to Mega Hotel and Resort

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.6 / 5
(154)
Read All Reviews
(0)

Ease of Use


4.5 / 5


  • "Its so cool for me better then the old one. Easy to used and love most realtime on mobile."

  • "The ease of use is really important. Nevertheless, there are many features that can still be created."



Customer Support


4.4 / 5


  • "Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw."

  • "I love the way they show "how to learn" by video. The customer service is very good."



Features & Functionality


4.4 / 5


  • "I like the dashboard screen, very handy to have. The simplicity of the program is great."

  • "I can teach my employees quickly. I like that I can switch system languages easily."



Value for Money


4.5 / 5


  • "The software is great, robust, reliable, and with a very good costumer support. What else may I ask for."

  • "Additional features like price intelligence, helps us as revenue management, to maximize the properties revenue growth."



Product Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

Screenshots

View 5 screenshots 138356 thumb
View 1 screenshot 181359 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Cloudbeds vs FCS Concierge

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