Cloudbeds vs eviivo suite

Starting Price

Not provided by vendor

$30.00/month

Best For

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.

Our 16,000 customers span vacation rentals, B&Bs, guest houses, pubs & inns, serviced apartments, villas and cottages and hostels. Each one is as unique as the people who run them

Ideal number of Users

1 - 1000+

1000+

Rating


4.6 / 5
(154)
Read All Reviews

2.9 / 5
(49)
Read All Reviews

Ease of Use


4.5 / 5


  • "Its so cool for me better then the old one. Easy to used and love most realtime on mobile."

  • "The ease of use is really important. Nevertheless, there are many features that can still be created."


2.9 / 5


  • "Slightly complicated pricing system which makes it difficult to adjust."

  • "Mostly good - complexity of rate calendars not explained well."

Customer Support


4.4 / 5


  • "Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw."

  • "I love the way they show "how to learn" by video. The customer service is very good."


2.5 / 5


  • "Absolutely Horrible Customer Service. No support what so ever."

  • "Their customer service is NON EXISTENT. Phone calls go to voice mail, emails unanswered, support tickets unanswered, online chat spotty at best."

Features & Functionality


4.4 / 5


  • "I like the dashboard screen, very handy to have. The simplicity of the program is great."

  • "I can teach my employees quickly. I like that I can switch system languages easily."


3 / 5


  • "Our old software company was acquired by Eviivo, so we had no choice in the matter of switching to it."

  • "Eviivo was my first point of contact back in 2012 and I have used the suite to both manage my bookings as well as my website."

Value for Money


4.5 / 5


  • "The software is great, robust, reliable, and with a very good costumer support. What else may I ask for."

  • "Additional features like price intelligence, helps us as revenue management, to maximize the properties revenue growth."


2.7 / 5


Product Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

Screenshots

View 5 screenshots 138356 thumb
View 5 screenshots 157768 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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