FCS Concierge vs RMS Hotel

Starting Price

Not provided by vendor

$125.00/month

Best For

Single Property to Mega Hotel and Resort

Small to large sized Hotels, Resorts, Motels, B&B's, Inns and High-end Boutique Hotels.

Rating

(0)
4.4 / 5
(249)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use




4.2 / 5


  • "Very good - system easy to use, love being able to access from off site."

  • "Cost effectiveness and ease of use are what we like most."

Customer Support




4.5 / 5


  • "We've been working wit RMS for over 8 years now and love how user-friendly it is and how easily accessible and helpful the support team is."

  • "And your customer service team is amazing. Works seamless with booking.com and expedia."

Features & Functionality




4.3 / 5


  • "I love the ability to submit questions online and have them answered so quickly. Everyone I've had any contact with is extremely knowledgeable."

  • "Very easy to make reservations and the visual birds-eye view you get with the booking chart is fantastic."

Value for Money




4.2 / 5


  • "Their support crew are the best. We thought our last PMS was good, these guys are a level beyond and it's all included in their package price."

  • "Amazing customer service, easy system to use and the price is great."

Product Features

  • close Activities Booking
  • check Booking Notes
  • close CRM
  • check Customer Support
  • close Group Reservations
  • check Promotions Management
  • close Rate Management
  • close Room Booking Management
  • check Third Party Booking
  • check Activities Booking
  • check Booking Notes
  • check CRM
  • check Customer Support
  • check Group Reservations
  • check Promotions Management
  • check Rate Management
  • check Room Booking Management
  • check Third Party Booking

Screenshots

View 1 screenshot 181359 thumb
View 5 screenshots 165032 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FCS Concierge vs RMS Hotel

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