/ Articles by Bhavya Aggarwal

Headshot for GDM author Bhavya Aggarwal
Bhavya Aggarwal
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Bhavya Aggarwal is a Technical Content Writer at Capterra, covering Information Technology, Cybersecurity, and Emerging Technologies, with a focus on improving IT for small to midsize businesses. He has more than five years of experience in persuasive and fact-based content creation, and his work has been featured in branded publications such as Gartner, Sprinklr, YourStory, etc.

Bhavya has a bachelor’s degree in commerce with a strong background in mass communication and digital marketing. He is a tech geek in the true sense with a passion for staying on top of what’s new in artificial intelligence and emerging technologies for end-consumers. Bhavya lives in India’s capital, Delhi, with his family of four.

Published January 31, 2024
Header image for the blog article "Your Essential Guide to Freshworks Software"
Freshworks products* are among the most recognized tools in the cloud-based software and applications market. They are featured in Capterra Shortlist rankings of high-performing products for multiple software categories.
Published January 18, 2024
Header image for the blog article "5 Emerging IT Trends Researchers Predict To Boom By 2028"
Many of the latest IT trends have so many benefits that they lead to a rush of businesses adopting them without their IT leaders adequately evaluating their impact on the business.
Published December 11, 2023
Header image for the updated blog article "Category Compare: Dashboard vs. Reporting Software"
One of the best ways to get value from your new project management software is to use its dashboard functionalities to their fullest potential. Dashboards are crucial to supporting several key project management software features, such as project planning and reporting.
Published October 18, 2023
Header image for the blog article "5 IT Asset Management Best Practices for Small Businesses"
Leaders at small businesses should know that IT asset management doesn’t just mean the proper cataloging of computers and software. It's crucial to grasp how their assets are used and the potential risks they pose. Gartner emphasizes that having a cohesive strategy where various teams, such as finance and operations, manage their assets alongside each other helps prevent mismanagement and even misplaced assets.
Published October 6, 2023
Header image for the blog article "What Is IT Asset Management? A Primer for Small Businesses"
Feeling overwhelmed by the growing list of IT assets at your small business? From keeping tabs on those high-end laptops your remote team uses to managing software licenses, IT asset management (ITAM) could be the answer. But as a leader, it's crucial to determine if your business genuinely needs a full-blown ITAM solution or if you're just aiming to organize your devices for better cost management.
Published September 29, 2023
Header image for the blog article "Learn How To Develop a Mobile App From a Startup Owner’s Journey"
Considering a mobile app for your small business? You're probably wrestling with the decision to either build it in-house or partner with an app development agency. Carla Papas, founder of the MerryBody, a meditation and yoga pilates app, faced the same dilemma. She opted for a hybrid approach, assembling an in-house team and bringing in a mobile app development agency consultant for added expertise.
Published September 26, 2023
Header image for the blog article "8 Cloud Migration KPIs To Track the Success of Your Cloud Migration Efforts"
Measuring the success of your cloud migration, both during the process and after it's completed, can be a challenge. It's crucial to know which metrics to track so you don't waste resources, time, or money.
Published September 11, 2023
Header image for the blog article "The Complete 7-Step Guide on How To Implement Zero-Trust Security"
Capterra's 2022 Zero Trust Survey* reveals that 39% of IT leaders in small businesses couldn't adopt zero-trust network access (ZTNA) due to a lack of implementation expertise. The complexity of zero-trust policies often hinders adoption, so Gartner recommends a continuous lifecycle approach for IT security leaders.
Published June 7, 2017; Modified July 31, 2023
Header image for the blog article "Software Developer Explains 6 Phases of SDLC"
Small-business leaders familiar with the software development lifecycle (SDLC) set themselves up for success when they partner with a software development company to design and build custom business apps.
Published July 17, 2023
Header image for the blog article Types of Ransomware
Two in five (38%) small-business leaders have paid between $50,000 to $5,00,000 in ransom demand per our 2022 Ransomware Impact Survey*. These extortion attacks come in various forms, and if your IT security team knows how each works to disrupt ongoing operations, they can plan proactive steps to tackle them.
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