# Geoff Roberts | Capterra

> Geoff Roberts a is co-founder of Outseta, an all-in-one platform integrating subscription billing, email marketing, customer support, CRM, and reporting tools that reduces costs, maintenance, and helps SaaS startups get off the ground faster.

Source: https://www.capterra.com/resources/author/groberts

---

# /Articles by Geoff Roberts

Geoff Roberts

[Geoff Roberts](https://www.linkedin.com/in/geoffrobertsmarketing) a is co-founder of [Outseta](https://www.outseta.com/), an all-in-one platform integrating subscription billing, email marketing, customer support, CRM, and reporting tools that reduces costs, maintenance, and helps SaaS startups get off the ground faster.

[5 Great Help Desk Ticketing Software Options For Start-ups

Published October 20, 2017

As startups bring on new customers and scale their business, they inevitably—and quickly—reach a point where existing processes begin to break down. This is a good problem to have, as it's indicative of success and can be overcome by utilizing the right software. Selecting a system to help you effectively manage and respond to customer service requests gives you the opportunity to improve customer experience while continuing to grow your business.](https://www.capterra.com/resources/great-help-desk-ticketing-software-options-for-start-ups/)