/ Articles by Olivia Montgomery, PMP

Olivia Montgomery, PMP profile picture
Olivia Montgomery, PMP
Follow on

Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Drawing from her experience as a former IT PMO leader and her background in humanities studies, Olivia delivers data-driven insights that empower business leaders to drive business growth through projects.

Her expertise is featured in Forbes, Bloomberg, CIO Dive, and TechRepublic, as well as in podcasts, such as The Digital Project Manager. Recently, she presented her research on emotional intelligence (EQ) and decision-making at PMI's Global Summit conference, shedding light on the crucial role of EQ in driving project success. When she's not analyzing tech trends, you can find Olivia horseback riding or re-watching Jurassic Park.

Published January 9, 2024
Header image for the blog article "Having a PMO Makes It Twice as Likely You’ll Deliver Fully Successful Projects"
A structured project management office (PMO) is not merely an administrative entity—it also serves as a proactive force in addressing challenges and clearing roadblocks quicker than teams without one. In fact, 60% of surveyed project managers (PMs) say that having a formal PMO significantly improves the quality of project management at their company.
Published December 13, 2022; Modified October 26, 2023
Header image for the blog article "Capterra's 2024 Tech Trends Report: Manufacturers Are Increasing Tech Spend, But Selection Process is Complex"
The stakes for software purchases are high as today’s businesses can't survive without technology. And while the number of different types of software, vendors, and the variety of available options is overwhelming, business leaders can use a thoughtful approach to avoid choosing the wrong software.
Published September 26, 2023
CAP-US-Header-Consumer Expectations for Sustainability Are Accelerating Despite Inflation-1200x400-DLVR
The supply chain is especially vulnerable to the increased rate and severity of weather disasters. Flooding and drought can cause critical transportation waterways and highways to be unnavigable. Overconsumption of water threatens its availability for future manufacturing efforts. And other materials, such as plastics and wood, are becoming increasingly more difficult and expensive to procure.
Published August 8, 2023
Header image for the blog article "How the Most Successful Project Managers Get Their Edge With Emotional Intelligence"
Project teams face a myriad of challenges that require more than just technical expertise or task management. A project manager (PM) with high emotional intelligence, or emotional quotient (EQ), can be the key to navigate complex team dynamics, foster cooperation, resolve conflicts, and make better decisions.
Published June 12, 2023
Header image for the blog article "As Nearshoring Takes Off, Here’s How SMBs Can Shorten Their Supply Chains"
Small and midsize businesses (SMBs) are embracing nearshoring as a strategy to shorten their supply chains and achieve long-term success. Seventy-four percent of surveyed supply chain professionals at SMBs say their plan is to have most or all of their suppliers be in North America. Only 4% say they’ve no plans to nearshore.
Published May 10, 2023
Header image for the blog article "Don’t Try To Transform Your Business Without a Project Manager: Here’s Why"
Businesses are constantly faced with the challenge of keeping up with technological advancements and ever-changing business needs and goals. To implement major changes, businesses typically take a project approach. Major change projects are intentional initiatives that have substantial benefits and allow a company to grow, change, and adapt in an effective way.
Published March 23, 2023
Header image for the blog article "Shadow IT Teams Cost Your SMB Time and Money, But They Don’t Have To"
Fifty-seven percent of small to midsize businesses (SMBs) have had high-impact “shadow IT” efforts occur outside the purview of their official IT department. Of that group, 85% currently have a shadow IT team operating in the business right now. Shadow IT efforts can range from low-impact incidents, such as an employee downloading a video conferencing tool that isn’t issued by the IT department, to high-impact ones, such as developing and deploying a new customer database outside the official IT environment.
Published January 24, 2023
Header image for the blog article "A Customer-Centric Supply Chain Strategy Evolves As 80% of SMBs Invest in Sustainability"
Customer needs are rapidly evolving with many consumers expecting more ethically- and sustainably-built products, even if they cost more. To meet these changes, businesses need to shift from strategies that prioritize cost reduction and efficiency to those that center around the customer. This will involve elevating the role of supply chain management from a “back of the house” execution-only focused department to a strategic partner with a seat at the senior leadership table.
Published December 19, 2022
CAP_Header_1200x400_12192022_Looking-Ahead-Supply-Chain-Trends
Supply chain managers at a small business need to be focused on driving operations and keeping things running smoothly. This leaves you little time for market research and macro trend analysis that would help inform your supply chain management strategy. Thankfully, we’re here to help.
Published November 3, 2022
CAP_Header_1200x400_11032022_Its-Harder-Than-Ever-To-Hire-Coders
It’s tough to compete for a handful of talented engineers against a company with the resources to hire hundreds. According to a recent Gartner survey, IT executives report that the talent shortage is the most significant adoption barrier to 64% of emerging technologies, compared with just 4% in 2020.
Page 1 of 3
visitor tracking pixel