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Shephalii Kapoor
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Shephalii Kapoor is a writer at Capterra. She helps small businesses identify the right software for their needs by analyzing user reviews for top-rated software products. Prior to Capterra, she worked as an assistant content manager at InfoEdge India Ltd. She has also worked in company law, aviation, and real estate. She is a published author and has contributed to various magazines and websites. During her free time, she enjoys reading.

Published June 10, 2022
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Marketing is an important business function that helps drive growth and commercial advantage for companies. However, as marketing functions continue to diversify, chief marketing officers often find it difficult to balance multiple tasks, such as lead management, campaign monitoring, and email deliverability. If this sounds familiar, then it’s probably time to invest in marketing automation software.
Published June 28, 2017; Modified May 26, 2022
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Are you a solo stylist or the owner of a small beauty salon? Do you have to juggle between multiple tasks such as managing appointments, tracking inventory, maintaining client data, and marketing your services? Is it becoming overwhelming to manage these tasks on your own?
Published May 20, 2022
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As an IT manager or system administrator, you may have come across several challenges while protecting critical IT assets from vulnerabilities and enhancing user satisfaction in terms of addressing queries. These might include little or no visibility of assets, warranty leakage, policy enforcement issues, and management of IT helpdesk tickets. If this sounds familiar to you, maybe it’s time to invest in IT management software.
Published September 23, 2016; Modified May 17, 2022
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Fueled by grants and contributions, nonprofit organizations often face increased requests for accountability and transparency in financial reporting. Recording donations, managing payroll, and handling cash flows are some of the common issues these organizations face.
Published May 4, 2022
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Data analysts, statisticians, and business intelligence analysts often find it difficult to organize complex data sets, identify anomalies, and visualize the correlations between them. Like these professionals, if you also frequently work with data and present the analysis to stakeholders, then dashboard software could be of use to you.
Published April 29, 2022
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Are you an online retailer or a startup owner struggling to answer the many queries customers have about your product or service? Do you wish to provide information to prospects but without answering multiple phone calls? If your answer is yes, you might want to try knowledge base software.
Published August 4, 2019; Modified February 21, 2022
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Slack has been a popular project management and collaboration tool among project managers and their team members for years now. The software helps solve the challenges of driving team performance and achieving organizational alignment, especially during these times of remote work. It allows teams to communicate via instant messaging or voice/video calls, share files, and collaborate across departments and projects.
Published November 1, 2019; Modified February 17, 2022
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Are you a social media manager who uses Hootsuite as a social media marketing and management tool to manage multiple social network channels? Well, for years, social media executives such as yourself have used the tool to schedule social media posts, monitor audience engagement, share information with customers and understand the effectiveness of their business’s social media strategy.
Published June 10, 2021; Modified January 28, 2022
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Church management includes a wide variety of activities, including event management related to weddings or prayer events, member engagement, and finance management. Efficient handling of each of these activities is important for a church like yours to reach its goals and thrive. This is where church management software can help.
Published June 2, 2021; Modified January 18, 2022
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As a data analyst or sales and marketing professional, you know how overwhelming it can be to visualize complex data sets and find meaningful insights.
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